Customer Service Medical
Resume:
Melissa Laboy
Bayville, NJ **721
********@*****.***
Objective: A position as an active employee, involving responsibility and working with
others as a team member to achieve advancement and growth.
Experience:
Saint Barnabas Health Care Link, Toms River NJ
2010, Customer Service Representative
Extremely productive in a high volume, high stress environment.
Responsible for the maintenance of the patient’s personal information.
Also responsible for answering customer queries, complaints and problems.
Made appointments for physical therapy, audiology, radiology and class
registration.
Direct inbound calls to various departments.
Center for Oral Maxillofacial Surgery, Jackson NJ
2007 2008, Medical Biller
Process patient’s billing statement, reimbursement claims, post transactions and
data.
Evaluating the medical accounts and maintaining the record.
Deal with the queries and respond to them by telephone or by writing.
Making the procedure easy for patients and clients for payments.
Extremely productive in a volume environment.
Education:
Ocean County College, Toms River NJ
2008 Present, Business Administration
Chubb Institute, North Brunswick NJ
2007 2008, Medical Billing/Coding
Computer skills:
Microsoft word:excel,power point, outlook.
Knowledge of Medical Manager, Dentrix, Ace dental, Ecentaurus, Winoms, Omini,
Cpr,Tds, Sms.
References available upon request.
Contact this candidate