Manager Customer Service
Resume:
ROBIN L. BERSON
Oceanside, California 92058
OBJECTIVE An administrative position which utilizes my organizational and
administrative skills to help a company reach its goals.
QUALIFICATIONS Proficient at Word, WordPerfect, Excel, Lotus 123,
Paradox and many other software programs.
Excellent written and verbal communications skills. Experienced with a
variety of office tasks including correspondence, filing, light accounting
and many more.
Experienced at achieving desired results by focusing on a goal.
Self-motivated, articulate, fast learner, hard worker.
ACHIEVEMENTS Managed a transfer of functions to a centralized location.
Integrated the internal operations and the associated personnel of an
acquired bank into our own.
Successfully negotiated, during AT&T Divestiture, with local Bell Companies
and Union concerning work functions and personnel.
Evaluated long-term need of several composite work groups, then organized
and structured a new staff group to accommodate those needs.
EXPERIENCE
2008 - PRESENT CLASSICCARDATABASE.COM
Owner/operator of this website which comprises a database of
automobile specifications.
2003 - 2008 SUNEX, INC.
Office Manager . Responsible for customer service, some accounting
functions, order entry, scheduling orders with factory in China, shipping
samples from US, filing, other administrative functions as required.
1995 - 2003 BEVERLY HILLS RESTORATIONS COMPANY
This family business sells old American cars and parts to customers
overseas. Responsible for all administrative functions including
correspondence, filing, light accounting and the creation of a database
along with the associated data entry.
1994 THE HIGHER EDUCATION CORPORATION
Technical Assistance Officer. Participated in policy analysis and
compliance research. Developed applications for state licensing approval.
Audited for state education code compliance.
1991 to 1993 SAWYER COLLEGE AT POMONA
Dean of Academics. Responsible for curriculum, as well as all faculty and
student matters. Handled compliance matters. Eight instructors reporting
to me and 100 students. Oversaw financial aid department.
1987 to 1991 TEXAS COMMERCE BANK - EL PASO
Manager of Internal Operations. Responsible for all checking and savings
operations including check processing and statement rendering for the main
downtown branch and the other seven branches. Also supervised the review
of large deposits. Five supervisors and 35 clerks reporting to me.
1976 to 1986 AT&T LONG LINES
Held several positions in the Operations, Engineering and Sales
departments. In my last position as Operations Manager, I had
responsibility for all AT&T operations in Southern Arizona with 5
supervisors and 60 technicians reporting to me.
EDUCATION WASHINGTON UNIVERSITY, St. Louis, Missouri
1972 to 1976 Bachelor of Arts in Mathematics
Bachelor of Science in Systems Science and Mathematics
Contact this candidate