Matthew Jackson
Phone: 231-***-****
Newaygo, MI 49337
Cell: 231-***-****
Email: *********@*****.***
Career Overview
Dedicated customer service representative with motivation to maintain
customer satisfaction and contribute to company success, with over 2+ years
of customer service experience.
Core Strengths
Conflict resolution
Creative problem solver
Customer service oriented
Courteous demeanor
Energetic work attitude
MS Windows proficient
Accomplishments
Customer Service
Quickly became knowledgeable in current field in order to answer any
questions that a customer might have.
Resolved conflicts customers had in order to satisfy them and have them
return for repeat business.
Work Experience
Sales Associate, 11/2009 - 06/2011
Pamida - Newaygo, MI
Worked as a team member performing cashier duties, product assistance,
stocking duties, and cleaning, while providing excellent customer service.
Bagger - Newaygo, MI
Bagged groceries, while keeping varous areas of the store clean, and
providing customer assistance to find products.
Educational Background
2013 Muskegon Community College - Muskegon, MI, USA
associates in arts and science: Aerospace Engineering
I maintained over a 3.8 gpa and made the deans list during my first year.
2009 Newaygo High School - Newaygo, MI, USA
Maintained a 3.81 gpa and I maintained perfect attendance for my last three
years there.
References
Laura Gerencer
Home: 231-***-****
Office: 231-***-****
Pamida: Store Manager
Jon Hikade
Cell: 231-***-****
Gerber: Call Service Representative