Quality Assurance Management

Location:

Posted:

June 22, 2011

Jeff Kritzer

Highland Park, IL *0035

847-***-**** *********@*****.***

Consulting/employee benefits professional with more than 20 years

experience advising large employers on all aspects of health and welfare

plans.

Some Major Results since 2005

. Led approximately 50 projects for Fortune 1000 companies with savings

ranging from $50K to $3M on health and welfare benefits

. Negotiated with more than 25 vendors on behalf of clients to improve

costs, programs, and vendor performance

. Designed employee benefit programs to effectively attract and retain

talent

. Conducted quality assurance audits of health care consulting practices

. Expanded existing business with 10 different clients by 15% to 75%

. Helped clients strike the balance between cost management and employee

satisfaction

Major Subject Matter Expertise

. Benefit plan design including medical, dental, life, disability, and

paid-time off

. Benefit plan financing

. Vendors including health plans, insurance carriers, 3rd party

administrators, and specialty/boutique providers

. Wellness and health management strategies

. Federal and state laws and regulations

Major Process Expertise

. Project management

. Vendor management

. Client relationship management

. Written and oral communications

. Bid processes and negotiations

. Presenting, meeting facilitation, and training

Employment

Watson Wyatt (became Towers Watson 201*-****-****

Hewitt Associates 1989-1996

Social Security Administration 1981-1989

Education

B.A. History, Kent State University

M.A. History, Northwestern University