Customer Service Manager
Resume:
Rosa (Kelly) Logsdon
Norman, OK 73170
Objective: To obtain a position as a receptionist in a growing work
environment.
Education: Pioneer Technology Center, Ponca City, OK
Certificate of Completion for Full Charge Bookkeeping, Microsoft
Office
Word, Excel, PowerPoint, Access, Desktop Publishing, and
Accounting.
Experience: Statewide Roofing
October, 2010-January, 2011
Secretary
Managed telephone lines and directed all incoming calls.
Drafted documents and memorandums.
Filed and reviewed contracts.
American Legion Childrens Home September, 2007-June,
2009
Receptionist:
Managed telephone lines and directed all incoming calls.
Drafted documents and memorandums.
Set up a filing system for all new arrivals and departures.
Set up Mail-Outs.
Grievance Coordinator:
Counseled with children on all types of issues and directed them
on
how to handle decisions they made.
Directed children on what decision is best.
CATO Ladies Apparel June, 2003-June,
2007
Acting Store Manager:
Answered telephones and operated cash register.
Assisted in customer service.
Drafted work schedules.
Prepared invoices and received shipments.
Pioneer Technology Center August, 2006-April,
2007
Health Occupations Secretary
Answered and directed incoming calls.
Drafted documents.
Managed enrollement applications
Bookkeeping and filing.
Skills: Certified in all administrative areas.
Work well under pressure.
Multi-task oriented and dependable.
Honors/Awards: Placed 8th in the state of Oklahoma in Payroll Accounting during
the
Business Professionals of America Competition.
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