Customer Service Engineering

Matthew T. Rowley

******.**@***********.***.***

**** ********** ***** ****** **

Canton, Ohio 44718

330-***-****

OBJECTIVE

To obtain a co-op or internship in the field of chemical engineering

EDUCATION

The Ohio State University, Columbus, Ohio

Bachelor of Science in Chemical Engineering, Minor in Environmental Engineering Expected May 2013

Cumulative GPA: 2.89/4.00 GPA from Previous 4 Quarters: 3.20/4.00

- Consistently working 15 hours weekly while maintaining full time course load throughout college

RELEVANT COURSEWORK

Completed: Calculus series; Organic Chemistry series; Differential Equations; Physics series

Chemical Processes; Linear Algebra; Transport I, Intro to Environmental Engineering

Courses to be completed by December 2011: Transport II; Thermodynamics I;

Natural and Polluted Waters

SKILLS

- Introductory experience with Java, MATLAB and C++

- Extensive use of Microsoft Word, Excel, PowerPoint and Autodesk Inventor

- Lab experience with spectrophotometer and gas chromatographer

ACADEMIC ENGINEERING ACTIVITES

Model Rollercoaster Design and Build Project The Ohio State University, Columbus, Ohio Spring 2009

- Team of four students designed and built a miniature rollercoaster given specific materials

- Design included certain features and met pre-determined requirements

- Recorded all paperwork, lab reports and team meetings in report folder

- Recreated scaled model with Autodesk Inventor

- Model met and exceeded requirements

- Awarded first alternative to rollercoaster contest, received an A on project and report folder

WORK EXPERIENCE

The Ohio State University Dining Services Campus Grinds, Columbus, Ohio

Café Barista/Food Cart Vendor January 2010 – present

- Provide fast and quality service to customer

- Greet and communicate with customers about their individual needs

- Lead and train new hire employees on job responsibilities and procedures

Paul and Carol David YMCA, Massillon, Ohio

Wellness Center Staff June 2008 – September 2009

- Honed communication and customer service skills through personal workouts and group orientations

- Applied hands-on knowledge of mechanical parts by maintaining and repairing workout equipment

HONORS AND ACTIVITIES

- Achieved Dean’s List Spring 2010

- Member of the American Institute of Chemical Engineers

- Personal hobby: home brewing beer, full fermentation process

- Volunteer at a local dog shelter

- Participated in intramural sports: team player in basketball and softball

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