Customer Service Manager

Brittany N. Dean

**** ******** **** ***. *

Home: 317-***-**** Mobile: 317-***-****

**************@*****.***

Career Objective

A detailed-oriented individual seeking a Full-Time position in the Clerical Field. Previous years

of experience in Customer Service, Home Health Care, Strong computer literacy, basic Medical

terminology and one year of college in Business Administration will allow me to be a great

candidate for your open position. Along with my skills I am hard working and have a vibrant,

outgoing personality.

Education Dates:

North Central High School / 05’-09’

ACE homeschooling- General Education Diploma

College:

Ivy Tech Community College (GPA: 3.7) 10’- Currently att.

One year of Psychology/Anatomy

(Working on Bachelors in Business Administration.) (Intended grad. 13’)

Work History Nov. 10’- Current

Golden Years Health Care Agency

(Patients home)

Owner: Sheila Fraley 317-***-****

Positions: Home Health Care Aide

• Care for elderly in their homes

• Distributed Medications, bathing, and assisted in everyday tasks

• Gained a love and passion for the medical field.

Blockbuster Videos Aug. 10’- Nov. 10’

1410 W. 86 St.

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General Manager: Mark Dehn 317-***-****

Position: Customer Service Rep.

• Sales (sales increased by 39% when I was there)

• Creatively thinking of new ways to make my customers visit more pleasurable.

• Timely and thorough with every task

Taco Bell Corp. Feb.08'- Nov.10'

3423 W. 86 St. Indianapolis, IN

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Janie O’Connell 317-***-****

Position: Customer Service/ Shift Leader

• Timely and thorough with every task (cleaning, cashiering, food prep.)

• Promoted to Shift Lead and began to learn the office duties and team leadership

Clerical Training 08’-10’

Cold Springs Indianapolis, IN

Property Management: Sandra Jones 317-***-****

Position: Shadowed Property Management

• Shadowed property manager for leasing consultant experience

• Entered/Called in work orders, greeted potential residence, printed and prepared brochures,

assisted with accounts receivables/payables, shadowed management while showing apartments

Gained excellent skills in Customer Service and knowledge of effective Sales and Marketing

•

ADDITIONAL SKILLS/ QUALIFICATIONS

Passionate, dependable, honest, hardworking, prompt at all times and strong work ethic

Typing 45 WPM, filling, faxing, Customer Ser., and phone services (great phone voice)

Flexible to perform a variety of tasks, Self-sufficient

Pursuing BS degree in management expected graduation date 2013

Contact this candidate