Customer Service Sales
Resume:
Alissa C. Peterson
St. Charles, Il. 60174
*****************@*********.***
OBJECTIVE: A position as a bartender within the food and service
industry.
PROFESSIONAL SUMMARY:
Professional individual experienced with customer service,
sales, and account management. Comfortable
speaking to all customers. Company oriented
individual with excellent skills in
developing and maintaining a profitable
relationships with clients.
EMPLOYMENT BACKGROUND:
Pub Yahoo
Bar Manager/Bartender, 2002-Present
Responsible for maintaining a friendly rappor with customers
and a profitable bar business. Oversee 5 other bartenders.
Duties include ordering and promotions and balancing all
drawers.
Fujitsu Business Communication Systems
Customer Training Representative, 1996-2002
Responsible for data base collection and on-site customer
training on system features. Customer support for
large installations of telephone systems, as well as liason
between the customer and telephone
company. .
Ameritech
Sales Associate, 1989-1996
Responsible for generating all leads and sales to small
businesses. Handled customer service needs and
support
for wireless and cellular clients. Worked with customers to
determine appropriate service needs.
EDUCATION:
Bachelor of Science Degree 1985-1989, in Public
Relations (with honors)
Illinois State University
Normal, Illinois
Professional Bartending School, 2002
Schaumburg, Illinois
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