Sales Customer Service
Resume:
M ansi Mago
Apt # ***
Belmont
CA – 94002
*****.******@*****.***
Objective – Seeking sales position with finance/hitech/ ecommerce/ Internet based growing
companies providing innovative solutions
Values – Entrepreneurial, Innovative, People oriented
Chase Bank
Teller April 2011- Present
receive and count working cash at beginning of shift
identify customers, validate and cash checks
accept cash and cheques for deposit and check accuracy of deposit slip
process cash withdrawals
perform specialized tasks such as preparing cashier's checks, personal money orders, issuing
traveler's checks and exchanging foreign currency
perform services for customers such as ordering bank cards and checks
receive and verify loan payments, mortgage payments and utility bill payments
record all transactions promptly, accurately and in compliance with bank procedures
balance currency, cash and checks in cash drawer at end of each shift
answer inquiries regarding checking and savings accounts and other bank related products
attempt to resolve issues and problems with customer's accounts
initiate and open new accounts
explain, advise on and promote bank products and services to customers
Self Employed – March 2009 – March 2011
• Successfully closed a home mortgage deal for $200k with lowest rate of interest and
payback period Of 5 years
• Successfully established home based catering business with 2 new customer
acquisitions per month and 100% repeat business
Skills employed – business development, research, self-starter, cold calling, closing,
relationship building
Oracle Corporation
Internet Sales Productivity Improvement – September 2007 – March 2009
• Ar ranging product specific t rainings to achieve 120% growth in pipeline development
• Engaging with senior sales executives and brainstorming pipeline improvement
s trategies
• Successfully setting up Oracle Direct North Americas’ sales operations setup in
Noida, India
Skills employed – entrepreneurship, pipeline analysis, strategic selling, internet sales
Hewlett Packard
Internal Sales Research & Sales support – August 2005 – August 2007
• Conducting successful demos on MRM (Siebel) application to internal customers
• Extensive research on business processes and approval policies to enable internal
customers with
• available alternatives for securing funds/ expensing unplanned projects
Skills employed – short learning curve, research, attention to details, teamwork, co-
ordination, creative
deal structuring, business work-f low, adaptability to new business models
American Express
Teller – April 2002 – April 2003
Customer Service Representative April 2003- April 2005
Top cross-sell rep on the f loor with 60% pipeline conversion rate
H ighest number of appreciation awards for being the top rated inbound sales rep during
customer
surveys
Successfully passed Series 6, Series 63 to sell financial products in USA and forming the
p ilot group
of 5 sales reps out of 30 shortlisted candidates
Skills employed – Lead generation, cross-sell, Up-sell, presence of mind, listening, team
work,
innovative, strong work ethic, connecting with people on the phone
A TS Services
Inside Sales for Life Insurance – April 2001 – April 2002
v Consistent Top 5 Sales rep with 150% quota achievement
v Maintained qualified 5X pipeline with call activity and strategic selling
v Employed non-t raditional and innovative techniques of selling insurance over the phone
Skills employed – cold calling, pattern matching, commitment to succeed, referral seeking,
i nnovative
EDUCATION
Bachelors of Ar ts & Communication -University of Delhi
Master in Marketing - Symbiosis University of Pune
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