Customer Service Assistant

WARREN E. UPCHURCH

*** ********* **

Colorado Springs, CO. 80911

719-***-**** (mbl)

**************@*****.***

Objective: Seeking a Full/Part-Time position as a Mail Room

Technician/Clerk, Shipping & Receiving Clerk /Assistant,

Materials Handler, or a Warehouse Support Assistant.

Qualifications:

* 10 + years of Mail Room/Warehouse

Operations policies and

procedures to include: Janitorial,

Lawn Care/Groundskeeping,

Shipping & Receiving, Materials

Handling, and general

Warehouse Support duties within a

12,000 sq. ft. Facility.

. Reliable, conscientious, and versatile employee with

excellent work ethic, and a person of good character.

. Capable of communicating with peers and upper

management, keeping in mind the organizational mission

statement.

. Attentive to details and good organizational skills.

. Recognized for excellent customer service, and being

knowledgeable of good communication skills.

. Able to work on multiple projects concurrently,

successfully completing all within a specified amount of

time.

Experience: Caregiver:

Colorado Springs, CO.

Family Members

Jan. 2009 to PRESENT

Shipping Assistant/Clerk Colorado

Springs, CO.

Morris Communications Company

Cowboy Publishing

Western Horseman Magazine Jan. 1, 1992 to Dec.

31, 2008

. Experienced in Mail Room / Warehouse Operations

policies and procedures.

. Processed in-coming/out-going Mail and Packages;

pulling/stocking product orders, per invoices for

Retail/Wholesale business.

. Knowledgeable in USPS, UPS, DHL, FED-EX, and Freight

Company procedures.

. Utilized Mail Room insertion/folding, bulk sorting, and

Mail Metered Machines, for small/ large mailings.

. Prepared/ received large shipments on Freight trucks,

that were metal banded/heavily plastic wrapped.

. Occasional forklift driver and an experienced

pallet/floor jack operator; loading/unloading box-type /

Freight trucks and transferring Materials within

Warehouse Facility.

. Transported mailings to a U.S. Postal Service Facility

via van/truck equipped with enlarged lift gate; allowing

to transport (4) large USPS wheeled Bulk Mail

Containers.

Education: Pikes Peak Community College Colorado Springs, CO.

Associate of Applied Sciences

1982

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