Customer Service Data Entry
Resume:
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Minnie "Joann" Moretz
Banner Elk, NC 28604
matneymoretz4
@aol.com
E-MAIL ADDRESS
Dear Human Resources:
I am writing in regards to the Customer Service or Teller
Representative
at the Banner Elk, NC, branch location as posted on
resumebook360.com
It is with enthusiasm that I consider the opportunity to bring my
strong
customer service and office skills to Fifth Third Bank. I believe
the importance
of attention to detail and strong integrity are crucial in
assuring success for
your company. I know this success carries through by presenting
all financial
possibilities your entire bank has to offer to each individual
client's needs.
Thank you for your time and consideration of my resume. I look
forward to the
opportunity to an interview with you in person.
Sincerely,
Joann Moretz
OBJECTIVE:
Seeking a permanent position with Fifth Third Bank as a Customer Service
Representative/Teller
AREAS OF EXPERTISE
Customer Service, Bookkeeping, Typing, Data Entry, Monetary Transactions,
and General Office Applications
PROFESSIONAL EXPERIENCE
Bookkeeper/Clerical
Assistant June 2010-
Current
HAUL IT ALL Disposal Services, Banner Elk, NC
~Handle all customer information and payment transactions for my husband's
small business
~ Record accurate bookkeeping, deposits, accounts payable, etc.
On-Call Substitute Assistant
Teacher Feb. 2007-May 2009
Intermountain Children's Services, Spruce Pine, NC
Watauga County Head Start Locations
~Assisted teacher in supervision of approximately 20 pre-school age
children
~Ensured the safety and well-being of each child in a hands-on educational
environment
~Worked with them in improving their skills necessary for school readiness
Seasonal Data Entry
Associate Aug. 2003-
Dec.2003
(Returned also for a temporary 2-week position in spring of 2004)
Samaritan's Purse, Boone, NC
~Processed donor information, orders, and other duties as assigned in an
accurate,
fast paced manner
Customer Service/Office Representative/Safety Officer
Sept. 95-Sept. 96 & Feb. 1997-Sept.1999 (I also returned for a temporary
7-week position in 2001)
Heilig Meyers Furniture, Boone, NC
~Handled data entry of customer sales, payments, bookkeeping, errands,
mail, accounts payable, and monetary transactions in a fast-paced
environment
~Completed goals of daily phone collections, answered phones, some
procurement and sales, and assistance of credit applications
~Ensured store & employee company safety procedures were followed
Minnie "Joann" Moretz
578 Charlie Hicks Road
Banner Elk, NC 28604
matneymoretz4
@aol.com
*
"Joann is a take-charge person who is able to present creative ideas and
communicate them well."
-Stacey Trivett,
Dance Instructor & Children's Minister for Mount Calvary Baptist Church,
Banner Elk, NC
*
"Drawing on [deeply-rooted] strength, Joann faces challenges with uncommon
equanimity."
-Julia Tayol Ebel
Published Author & Tutor
*
"Joann is an outstanding person who is strongly organized and committed to
getting the job done right no matter what the task."
-Nancy Lewis
.
PROFESSIONAL EXPERIENCE (continued)
and held monthly safety meetings for all employees
~Feb. 1998 to Sept. 1999, I transferred to part-time housekeeping position
within the company, however, I assisted in the office if needed with the
same general
type office duties. (Housekeeping duties included the upkeep and cleaning
of store
area, furniture, appliances, displays, office area, and other duties as
assigned.)
EDUCATION
Caldwell Community College, Boone NC
Fall 1993-Spring 1995
GED, and Relevant Coursework in Typewriting I & Keyboarding, Document
Format & Production
Institute of Children's Literature, West Redding, Connecticut
April 1999-April 2001
Major: Creative Writing
Certificate in Writing for Children & Teenagers
ADDITIONAL ACTIVITIES:
Collaborated with author Julia Taylor Ebel from July 2010 to Jan. 2011 in
the making of Mama's Wreaths, (Canterbury House Publishing), an Appalachian
Christmas story based on the heritage I know well
Mount Calvary Baptist Church, Banner Elk, NC:
Crafts Leader/Teacher for the AWANA Children's Ministry
August 2008-Current
~Responsible for researching, creating, and preparing approximately 50
unique and appropriate craft projects for children ages 5 to 11 in a
setting of around 30 children.
~ Upkeep, care, storage, and organization of crafts, supplies, and
paperwork
Children's Church Assistant
Feb. 2011-Current
~Responsible for the supervision of a small class ranging from ages 4-11
~Preparing and teaching assigned lessons, activities, games, crafts, etc.
Minnie "Joann" Moretz
PAGE 2
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