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Minnie "Joann" Moretz

*** ******* ***** ****

Banner Elk, NC 28604

828-***-****

matneymoretz4

@aol.com

E-MAIL ADDRESS

Dear Human Resources:

I am writing in regards to the Customer Service or Teller

Representative

at the Banner Elk, NC, branch location as posted on

resumebook360.com

It is with enthusiasm that I consider the opportunity to bring my

strong

customer service and office skills to Fifth Third Bank. I believe

the importance

of attention to detail and strong integrity are crucial in

assuring success for

your company. I know this success carries through by presenting

all financial

possibilities your entire bank has to offer to each individual

client's needs.

Thank you for your time and consideration of my resume. I look

forward to the

opportunity to an interview with you in person.

Sincerely,

Joann Moretz

OBJECTIVE:

Seeking a permanent position with Fifth Third Bank as a Customer Service

Representative/Teller

AREAS OF EXPERTISE

Customer Service, Bookkeeping, Typing, Data Entry, Monetary Transactions,

and General Office Applications

PROFESSIONAL EXPERIENCE

Bookkeeper/Clerical

Assistant June 2010-

Current

HAUL IT ALL Disposal Services, Banner Elk, NC

~Handle all customer information and payment transactions for my husband's

small business

~ Record accurate bookkeeping, deposits, accounts payable, etc.

On-Call Substitute Assistant

Teacher Feb. 2007-May 2009

Intermountain Children's Services, Spruce Pine, NC

Watauga County Head Start Locations

~Assisted teacher in supervision of approximately 20 pre-school age

children

~Ensured the safety and well-being of each child in a hands-on educational

environment

~Worked with them in improving their skills necessary for school readiness

Seasonal Data Entry

Associate Aug. 2003-

Dec.2003

(Returned also for a temporary 2-week position in spring of 2004)

Samaritan's Purse, Boone, NC

~Processed donor information, orders, and other duties as assigned in an

accurate,

fast paced manner

Customer Service/Office Representative/Safety Officer

Sept. 95-Sept. 96 & Feb. 1997-Sept.1999 (I also returned for a temporary

7-week position in 2001)

Heilig Meyers Furniture, Boone, NC

~Handled data entry of customer sales, payments, bookkeeping, errands,

mail, accounts payable, and monetary transactions in a fast-paced

environment

~Completed goals of daily phone collections, answered phones, some

procurement and sales, and assistance of credit applications

~Ensured store & employee company safety procedures were followed

Minnie "Joann" Moretz

578 Charlie Hicks Road

Banner Elk, NC 28604

828-***-****

matneymoretz4

@aol.com

*

"Joann is a take-charge person who is able to present creative ideas and

communicate them well."

-Stacey Trivett,

Dance Instructor & Children's Minister for Mount Calvary Baptist Church,

Banner Elk, NC

*

"Drawing on [deeply-rooted] strength, Joann faces challenges with uncommon

equanimity."

-Julia Tayol Ebel

Published Author & Tutor

*

"Joann is an outstanding person who is strongly organized and committed to

getting the job done right no matter what the task."

-Nancy Lewis

.

PROFESSIONAL EXPERIENCE (continued)

and held monthly safety meetings for all employees

~Feb. 1998 to Sept. 1999, I transferred to part-time housekeeping position

within the company, however, I assisted in the office if needed with the

same general

type office duties. (Housekeeping duties included the upkeep and cleaning

of store

area, furniture, appliances, displays, office area, and other duties as

assigned.)

EDUCATION

Caldwell Community College, Boone NC

Fall 1993-Spring 1995

GED, and Relevant Coursework in Typewriting I & Keyboarding, Document

Format & Production

Institute of Children's Literature, West Redding, Connecticut

April 1999-April 2001

Major: Creative Writing

Certificate in Writing for Children & Teenagers

ADDITIONAL ACTIVITIES:

Collaborated with author Julia Taylor Ebel from July 2010 to Jan. 2011 in

the making of Mama's Wreaths, (Canterbury House Publishing), an Appalachian

Christmas story based on the heritage I know well

Mount Calvary Baptist Church, Banner Elk, NC:

Crafts Leader/Teacher for the AWANA Children's Ministry

August 2008-Current

~Responsible for researching, creating, and preparing approximately 50

unique and appropriate craft projects for children ages 5 to 11 in a

setting of around 30 children.

~ Upkeep, care, storage, and organization of crafts, supplies, and

paperwork

Children's Church Assistant

Feb. 2011-Current

~Responsible for the supervision of a small class ranging from ages 4-11

~Preparing and teaching assigned lessons, activities, games, crafts, etc.

Minnie "Joann" Moretz

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