Will Helmlinger
*** ** **** ******, #*** ( Portland, Oregon 97209 ( Mobile: 503-***-**** (
Telephone: 503-***-****
Email: **************@*****.***
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Director of Human Resources & Talent Acquisition
Specialty Areas Include
Serving as a "Trusted Advisor" to Senior Management ( Exempt Recruiting (
Employee Relations
Executive Recruitment & Retention ( Progressive Discipline ( Staff
Development ( Conflict Resolution
MS (Business Management), BA, Certified Professional Behavior & Values
Analyst, Director of Human Resources & Talent Acquisition, with more than
20 years of proactive HR leadership experience in recruiting, assessing,
developing and deploying talent that converts corporate intent into action.
Experience encompasses serving as the Director of HR for Saber Software,
charged with managing 3 direct/7 in-direct employees for a nationwide
organization consisting of 1,200 FTEs/600 subcontractors that grew from $25
million in 2006 to $310 million in annual gross revenue in 2010.
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Career Highlights
> Constructed a new system for hiring/retaining top talent, which proved
instrumental in growing Saber Software from $1 million to $125 million (8
FTE's to 800 FTE's + 600 subs) in 7 years, selling to EDS for $420
million in 2007. Built a unified company culture where turnover was
maintained at less than 10% over a 4-year period, and integrated 2
acquisitions with less than 5% voluntary turnover.
> Served as one of 2 key executives charged with establishing a new
national operating division for Oakwood Corporate Housing that was
profitable in 12 months. Within 30 months, opened more than 20 new cities
with annual revenue growth from $0 to $20 million while maintaining a 5%
turnover in senior management positions and not relinquishing any other
HR responsibilities while still supporting 2 other national operating
divisions.
> Entrusted by Hire.com senior management with all aspects of assessing,
training and coaching a national sales force that accomplished the
following 5 items: 1) Created position benchmark and altered style of
sales hire. 2) Reduced turnover from 30% to less than 10%; 3) Expedited
the sales closing process through sales coaching; 4) Improved customer
satisfaction; and 5) Selected the right talent to help accelerate
revenues to nearly $7 million in less than 3 years.
> As a consultant for Airborne Express, benchmarked personal attributes to
successfully work as a collection specialist. Revamped interviewing
process and coached recruiters in interviewing techniques, thereby
improving the overall selection process. Within 18 months, departmental
turnover dropped to nearly 0% from 40%, reducing number of lost clients
and increasing collection of outstanding invoices.
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Benefit Statement
Demonstrated 20+ year track record of business acumen and accomplishments
in matching talent to roles which positively impacts employee engagement,
productivity, team work, turnover, and company profitability, while
consistently reducing turnover 30%+, creating benchmarks for utilization in
talent management systems and coaching/mentoring managers.
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Key Areas of Expertise
Coaching/Mentoring & Team Development ( HR Leadership by Example ( Formal
Presentation Skills ( Vendor Management ( Supporting Multiple Business
Units ( Diplomatic Change Agent for Productivity Improvements
( Enhancing Internal Communications Program ( Utilizing Benchmarks for
Talent Management Systems
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Professional Experience & Accomplishments
HP Enterprise Services, (Formerly known as Saber Software Inc.), 2006 to 2010
Portland, Oregon
(A leading global provider of products, technologies, software, solutions
and services to individual consumers, small/medium/large sized businesses
with revenues in excess of $114 billion)
Will Helmlinger
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Human Resources Executive - Scope of duties consisted of serving as the
business partner/director for a nationwide $310 million State and Local
Government division managing the division's leadership development, talent
management, employee relations, HR administration, integration activities,
talent acquisition, compensation, and performance management.
> Successfully integrated 600 Covansys employees into Saber Systems with
zero payroll errors, and then successfully integrated Saber Software into
EDS Systems and Total Rewards programs.
> Favorably negotiated, selected, and managed a wide-array of outside
vendors for Saber's benefit structures, simultaneously keeping company's
contributions flat while providing competitive benefits. As a result,
company savings estimated at $750,000 annually with previous year savings
of $250,000.
> Created a custom designed Mentor Program during high growth-stage of
Saber Software. Consequently, implementation of program increased
leadership pipeline, improved employee engagement and trained managers on
becoming more effective leaders. Mentees also created sub-mentoring
organization specifically coaching others towards their PMP
certification.
Your Hire Authority, Portland, Oregon 1995 to 2006
(An HR consulting company focused on creating position benchmarks,
conducting candidate testing/interviews, sales/communications
training/coaching, and general HR consulting for clients ranging from
emerging to large companies)
VP and Head Consultant - Charged with creating position benchmarks for a
national software company, including administering candidate pre-employment
testing, writing position descriptions, and coaching executives on
leadership development. Client experienced 11% top line revenue growth in a
declining market, experienced decreased turnover, and improved customer
satisfaction. Company was recognized as one of the best places to work 2
consecutive years.
> Created position benchmarks, administered candidate pre-employment
testing and changed hiring profiles for key positions for high-profile
employer. Worked closely with recruiting staff to ensure correct
candidate selection. Implemented changes, decreased turnover, higher
employee engagement, and improved customer satisfaction.
> Authored more than 30 talent management and talent acquisition articles
and special features for Inc.com and FastCompany.com, providing concise
guidance on performance management, best hiring, and benchmarking
practices for start-up and high growth companies.
R&B Realty/Oakwood Corporate Housing, Los Angeles, 1987 to 1995
California
(A $400 million, 3,000 employee provider of temporary furnished and
serviced apartments across the globe with nearly 4,000 locations throughout
North America, Europe, and Asia)
National Human Resources Manager - Initially hired as recruiting manager
and as a result of outstanding service promoted to Senior HR role within 2
years. Additionally, responsible for transforming recruitment programs that
focused on selecting higher quality candidates and subsequent hires.
> Created companies first internal search functions and filled all
management positions for new operating division without use of any
advertising or search firm involvement (over a 30 month period).
> Transformed hiring practices in key hospitality-related management
category that decreased turnover from 40% to under 10% in less than 24
months.
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Education/Certification & Professional Development
MS, Business Management (emphasis on Organizational Behavior), University
of LaVerne, LaVerne, California
BA, German, University of Central Missouri, Warrensburg, Missouri
Certified Professional Behavior and Values Analyst
Recent Seminars
Flawless Consulting
Using the Social Networks to Find Top Talent
M&A Today - More Speed, Risk, and HR Involvement
Online Recruiting Like You've Never Seen It
Complaints, Investigations, and Audits - An Employment Law Seminar
Filling Your Leadership Pipeline, One Manager at a Time