Jeffrey P. Eason
Haverhill, Massachusetts 01835
home: 978-***-**** . cell: 978-***-**** . *********@*****.***
SENIOR LEVEL MANAGEMENT - INFORMATION TECHNOLOGY
IT and Business Process Operations . Business Analysis . ERP and Supply
Chain . IT Global Services
. Business Process Reengineering . Leadership/Change Management .
International Experience
25+ years of progressive experience with world class technology companies
in high tech manufacturing and product development environments.
Foundation in manufacturing engineering, with consistent career growth and
high level performance, advancing to current leadership position in IT
solutions management. Broad understanding of IT combined with strong
business acumen (P&L management), and proven leadership skills. Trusted
partner/ advisor with business stakeholders and IT sectors, able to manage
change and instill confidence on both sides, translating business needs
into information technology solutions. Technology areas: business and ERP
applications, operations, and e-business.
PROFESSIONAL EXPERIENCE
Mercury Computer Systems 2/09 - Present
Director IT, Business Applications (2/09-present)
Responsible for all aspects of developing and implementing a scalable
enterprise systems architecture to enable Mercury's growth strategy.
Manage a team of IT professionals to design, develop and deploy scalable
application solutions to enable business capabilities. Partner with the
business to transform business processes to become more scalable and better
aligned with business objectives.
. Led a cross-functional IT/Business effort to develop an enterprise
application roadmap
. Re-established a strong team of IT professionals capable of
delivering value to the business
. Realigned business processes to more effectively utilize standard
application functionality
. Streamlined sales operations processes by leveraging enterprise
application integration and new tool suite
. Renegotiated IT service and licensing costs resulting in savings of
over $175K annually
. Deployed an Enterprise Data Warehouse/BI platform to support the
automation of financial reporting
. Established a data governance model, change management best practices
and business process improvements to ensure ongoing data integrity for the
business
Cisco Systems 7/00 - 2/09
Manager, Global Government Solutions IT (3/05-present)
Responsible for all aspects of delivering secure, scalable computing
solutions in support of Cisco's Global Government Solutions Business Group
(GGSG). Manage datacenter and help desk operations, adhering to federal
regulations for classified and ITAR computing environments (LAN, desktop,
server, storage, VMware, etc.). Design, develop and implement business
applications to support quote-to-invoice and forecast-to-delivery processes
to ensure compliance with federal regulations.
. Partner with business stakeholders in long-term strategic planning.
. Chair the GGSG Security Management Board, responsible for the
development and implementation of IT security architecture, based on
ISO17799 and NIST SP800 standards.
. Instilled a culture of operational excellence that led to a
significant increase in system availability (97% to 99.9%)
and greatly improved customer satisfaction scores.
Manager, Enterprise Business-to-Business (2/02-3/05)
Responsible for the definition, development and management of the tools and
processes which enable Cisco's supply chain B2B capabilities.
. Aligned supply chain partner IT capabilities with Cisco's business
strategy.
. Led an enterprise-wide team which defined and implemented best-in-
class tools and processes for partner
communication, on-boarding and change management.
. Managed B2B readiness and connectivity of global manufacturing
partners, enabling Cisco's supply chain
management strategy. B2B connectivity allowed for improved supply
chain visibility at global manufacturing
partners, allowing for optimization of inventory and partner-managed
inventory resulting in million of dollars
in inventory cost reduction.
Jeffrey P. Eason
-2-
Lucent Technologies... continued 6/83 - 6/00
Manager, Manufacturing Systems Infrastructure (7/00-2/02)
Responsible for the management of a global team located throughout EMEA,
APAC, and the US responsible
for deployment of Cisco's Oracle 11i ERP system to over 40 contract
manufacturing sites worldwide.
. Ensured manufacturing partner IT readiness, enabling outsourcing of
Cisco's multi-billion dollar revenue stream.
Lucent Technologies 6/83 - 6/00
Manager, Optical Networking Group IT - Supply Chain Solutions (10/98-6/00)
Responsible for managing a team of systems engineers in the design,
development and deployment of the Group's global supply chain architecture.
. Position required well-developed people management, cross-functional
team leadership, and in-depth business
process analysis skills. Functioned as Lead Architect and Project
Leader, guiding direct reports and virtual team
members from several countries and organizations to implement a
global enterprise architecture addressing
operations, planning, logistics, finance and order fulfillment.
. Served as key interface between technical staff and executive
leadership to understand business needs,
present IT architecture to meet those needs, and update project
status.
. Managed multiple complex architecture projects, delivering to
commitments on time and within budgets.
. Integrated several European operations into the enterprise platform,
including the Ireland distribution center
and the Netherlands order desk.
DDM 2000 Product Manager (8/97-10/98)
Responsible for complete P&L of a $380M optical multiplexer (SONET) product
line.
. Managed new feature planning, new product introduction, First Service
Application of new features, product life-
cycle management, product pricing and warranty, cost management, and
R&D budgeting.
ERP System Implementation - Project Manager and Lead Architect (6/93-8/97)
Responsible for all aspects of ERP implementation project for a 6,000 user,
$2B business.
. Served as the primary consultant to the business, translating
business requirements into information technology
solutions.
. Upgraded from a 30+ year old system, addressing the needs of
manufacturing, quality, warehousing, distribution,
planning, product tracking and finance.
Business Process Reengineering - Team Leader (1/94-6/96)
Chosen by business leaders and peers to lead business process
simplification.
. Implemented an integrated pull replenishment process, resulting in
$30M WIP reduction, reduced material
tracking transactions, and simplified material planning.
. Expanded use of leading edge procurement techniques.
. Designed, developed and implemented electronic KANBAN system.
Shop Floor System Administrator and Tool Developer (1/90-6/93)
Responsible for the design and implementation of LAN and data center to
support equipment manufacturing.
Manufacturing Engineer (6/83-1/90)
Responsible for managing the introduction of new products and design
changes to existing products.
Jeffrey P. Eason
-3-
TECHNOLOGY
Business and ERP applications: development and integration of numerous
business applications in support of ERP, Business Intelligence, shop floor
control, PDM, sales operations and planning (includes MFG/PRO, Oracle EBS,
Salesforce.com, OBIEE, i2, Webplan, SharePoint).
Operations: LAN, WAN and data centers; ISO17799, NIST SP800;
Foundation Certificate, ITIL Service Management
E-business: RosettaNet, OAG, TIBCO, Cyclone, webMethods, IBM, CastIron
EDUCATION
University of Massachusetts, Lowell 1986
Master of Science in Mathematics, Computer Science Discipline
Merrimack College 1982
Bachelor of Science in Chemistry, cum laude