Customer Service Medical

CHASIDY MADRIGAL

Cell: 209-***-****

****************@***.***

OBJECTIVE:

Seeking a challenging and growth oriented position in a medical office, where I can offer

positive contributions utilizing my professional training, excellent attitude, and “can do”

ability to the benefit of my employer.

EDUCATION:

Kaplan College October 2010

Medical Office Specialist Program Modesto, California

Externship Experience

The Back Institute September 2010 October 2010

Medical Receptionist Modesto, California

Room patients, vitals, charting, schedule appointments, insurance authorization, billing,

answer phones, filing

SKILLS:

Microsoft Office Suite ICD 9 & CPT Coding

Medical Terminology Epic & PCS Messaging Systems

Transcription IDX Appointment Program

Vital Signs Telephone Etiquette

MediSoft Software HCPCS

ProtoMed Software

CPR Course Completion

EMPLOYMENT SUMMARY

California Rehabilitation November 2010 May 2011

Front Desk Clerk Modesto, California

Scheduling appointments, verifying Insurance, filing, requesting referrals, authorizations,

medical records, mailing & faxing reports, copying needed documents for billing, checking

in patient, and resolving patients concerns.

Palo Alto Medical Foundation Fremont Center October 2008 April 2009

PSR II Clerical Fremont, California

Duties included: answering phones, customer service, scheduling and cancelling

appointments, taking messages, faxing, telephone operator duties on weekends, and

resolving patients concerns.

Palo Alto Medical Foundation – Camino Division January 2008 October 2008

PSR II Clerical Sunnyvale, California

Duties included: answering phones, customer service, scheduling and cancelling

appointments, taking messages, and forwarding refills for medication, and resolving

patients concerns.

Contact this candidate