Customer Service Administrative Assistant

Holly Elliott

~ **** **th Ave N ~ Seminole, Fl **777 ~ 727-***-**** ~

*********@*****.*** ~

Please consider me for the position that has become available. I have a

Bachelors degree in Business Management from Palm Beach Atlantic

University. My courses in management, business, communications, and

computer systems have given me a solid base upon which I plan to build my

career. I have great skill in word, power-point, excel, outlook, and other

computer programs.

I am a hard worker and dedicated to my job and I pick up things quickly. I

am capable of handling a fast passed work environment efficiently and

effectively. I am also familiar with the day to day routine of a business

office and the importance of teamwork and communication. Also one of my

strength is that I am very teachable and eager to learn.

During my recent jobs, I dealt a great deal with customer service and

taking on multiple responsibilities. The experience allowed me to learn

important skills and to develop the confidence needed to succeed in a

competitive environment.

I have enclosed my resume for your review. Thank you for your time and

consideration.

It would be a pleasure to interview with you and I look forward to hearing

from you soon.

Sincerely,

Holly Elliott

Holly Elliott

~ 8393 75th Ave N ~ Seminole, Fl 33777 ~ 727-***-**** ~

*********@*****.*** ~

Objectives:

To effectively work as a team to achieve the goals of the

company and become

a more knowledgeable worker through training and experience. I

want to be able to help a company grow, as I grow with them.

Education: Palm Beach Atlantic University Aug

2006-Dec 2008

Bachelor degree in Business Management

Saint Petersburg College Aug

2004-May 2006

Associates of Arts Degree

Courses I have taken to benefit me in the workplace:

Organizational Behavior Operations Management

Business Strategies Sociology

Marketing Computer systems analysis

Applied Ethics Communications

Experience: Through my work experiences I have learned how to multitask,

handle stressful situation, and manage my time wisely. I also

know the significance of being a great communicator and how

communication impacts the workplace. In addition, I have learned

how to become a leader and the importance of successfully

working as a team to set and achieve goals. I efficiently know

how to us word, power-point, excel, outlook, and other computer

programs.

Dr. Ramona Arias, Medical Receptionist Jan 2010-

Current

Primary Care office, St. Petersburg, FL 727-***-****

Responsible for collecting co-pays, confirming insurance, using

organizational skills, customer service, problem solving,

scheduling appointments, using medical terminology, answering

phones, handling patient requests, filling out FMLA forms, using

CPT codes, handling stressful situations, managing personal

files, and HIPPA guidelines.

Publix, Cashier July

2009- Current

Part-time, St. Petersburg, FL 727-***-****

Responsible for handling money, keeping an accurate bank,

running a register, customer service, confidential records,

communication with customers, fulfilling customer requests, and

assisting in store clean up.

All Children's Hospital, Office Assistant II July 2009-

Sept 2009

Cardiology, St. Petersburg, FL 727-***-****

Responsible for customer service, creating new patient charts,

updating charts, requesting scripts, confirming appointments,

filing, handling personal files, assisting with phones, handling

stressful situations, experience with medical terminology, and

other office work.

City of Clearwater, Administrative Assistant Jan 2009- May

2009

Athletic Dept, Clearwater, FL 727-***-****

Responsible for handling personal files, data entry, handling

money, preparing documents, answering phones, setting up events,

helping run the events (tennis, softball, concerts), assisting

in setting up softball leagues, etc

Marriott Resort, Front Desk Jun 2008- Dec

2008

West Palm Beach, FL 561-***-****

Responsible for managing money and handling a bank. Duties

include; answering phones, data entry, handling personal files,

process guests request, customer service, and team work

Tradewinds Resort, Front Desk May 2007- Aug

2007

St. Petersburg, FL 727-***-****

Responsible for management of money and keeping a bank. Duties

include; assisting guests, data entry, teamwork, handling

stressful situations, answering phones, and handling personal

files

Best Buy, Cashier May

2006-Aug 2006

St. Petersburg, FL 727-***-****

Responsible for money and keeping an accurate bank. Duties

include; customer service, fulfilling customer requests,

handling long lines and stressful situations, assisting in

purchases, etc

References: Amber Perry Publix 727-***-****

Bill Lueders Supervisor in Clearwater 727-***-****

Suzanne Ngoon Manager at Marriott 561-***-****

June Estelow Friend 727-***-****

Pam Sudduth Family Friend 727-***-****

Contact this candidate