Customer Service Sales

Anjelica M. Sena

*** ******* **** **, *****, NJ *7066 . 908-***-**** .

********.****@*****.***

PROFESSIONAL SUMMARY

Highly motivated college graduate with outstanding writing skills and

exceptional leadership experience, specializing in event planning and media

marketing.

. Skills & Qualifications

o Outstanding communication, organizational and time management

skills

o Confident leader able to prioritize multiple tasks and delegate

responsibilities

o Excels in both individual and team assignments

o Proficient in Microsoft Word, PowerPoint, Excel; familiar with

QuarkXPress, Photoshop and InDesign.

EDUCATION

Bachelor of Arts, Public Relations, 3.0 GPA

December 2010

Rowan University

Glassboro, New Jersey

Study Abroad Summer

2010

The American College of Thessaloniki

Thessaloniki, Greece

WORK EXPERIENCE

Comcast Spectacor/Philadelphia Flyers

Philadelphia, PA

Intern

August 2010 - January 2011

. Event planning/organization - lead planning activities and executed

major events at the Flyers practice facility for up to 500 attendees,

including Flyers Training Camp Weekend and "Treats for Troops"

fundraiser. Published a schedule of events, created venue floor plan

maps using Adobe Photoshop, negotiated additional parking for events

and provided support to the Flyers Marketing Team throughout. Promoted

all events daily through the Flyers Skate Zone websites and social

media outlets, including Facebook.

. Media Marketing - managed daily content updates for 5 different Flyers

Skate Zone websites, the Comcast AAA Hockey website and the Gear Zone

website. Authored press releases for events at Flyers Skate Zone

locations, posted notifications of new hockey camps and clinics,

maintained league schedules and standings, and leveraged Facebook to

keep fans informed of upcoming events.

. Promotion/teamwork - supported the Flyers "Fun Patrol" Game

Presentation department by coordinating and executing various in-game

entertainment activities at all home games, including various

promotions and intermission events.

Aldo Group

Deptford, NJ

Sales Lead

January 2010 - June 2010

. Worked as a part of the management team. Coached sales associates and

assigned daily sales goals.

. Responsible for opening/closing tasks, cash drawer paperwork and

deposit logs. Accountable for depositing cash drawer revenue at the

end of each night.

. Acted as a key sales person to make weekly goals for the store and

district and provided excellent customer service.

LEADERSHIP ACTIVITIES

PRaction- Student-Run PR Firm

Fall 2009 - Spring 2010

. Member of Best Account Team (Awarded Fall 2009) - improved campus

awareness of the Student Government Association (SGA) through brand

recognition techniques including a new logo, campaign plan and a

detailed content analysis of surveys and focus groups conducted about

the SGA.

Rowan Public Relations Student Society of America (PRSSA)

Spring 2009 - Spring 2010

. Head of Logistics for Organ Donor Day (Spring 2010) - booked the

stage/sound equipment for the annual, campus-wide PRSSA event, planned

timeline of entertainment, and assisted the other account leaders with

their daily tasks.

. Regularly attended meetings, workshops and seminars that provided

insight to the field of public relations.

Alpha Epsilon Phi Sorority

Spring 2008 - Fall 2010

. Vice President of Recruitment - led recruitment events and meetings,

updated the national office on recruitment events and sent a finalized

list of new members. Worked closely with the campus Greek Life

advisors and Panhellenic Executive Board. Recruited the largest pledge

classes since Spring 2007 in Spring/Fall 2010.

Peer Referral and Orientation Staff (PROS)

Spring 2008 - Fall 2009

. Assisted incoming freshmen and their families with Rowan's campus,

making class schedule changes, answered general questions about Rowan

and college life, led conversations and workshops about college course

work, time management, living responsibly, housing, and roommates.

Contact this candidate