Customer Service Sales

Marketing and Sales Coordinator Objective Statement

. Equipped with 3 years + experience as a marketing coordinator, I am

seeking a challenging position in sales and marketing.

. Looking for a career which will allow me to apply my skills in any of

the variety of marketing and administrative duties of a dynamic

company which rewards dedication and ambition.

. I have the business knowledge, marketing and sales experience, as well

as good understanding of business strategies.

Marketing experience and skills include:

Project Coordination

. Managed marketing projects - scope, production, trade show and event

logistics, advertising, drip campaigns, sales materials and top

producer programs

. Project traffic coordination - from concept to distribution including

budget tracking

. Reporting - weekly campaign updates, budgeting, project monitoring and

completion reporting

Marketing Experience

. Baby Boomers Program - financial services program targeting seniors

55+ entering and in retirement

. Ad tracking and community outreach

. Sales Materials - Coordinated materials assembly and distribution

. Website maintenance

. Competitive marketing analysis - researched and analyzed data on

competitors and customers for strategic and tactical planning

Brand Management

. Materials production coordination to ensure brand consistency

. Trade Show brand marketing to increase brand recognition

Compliance

. Ensured all materials, correspondence and advertising met industry

compliance requirements

. Worked with internal and external compliance officers and monitoring

agents to ensure compliance

. Maintained current knowledge base and standards library of industry

rules and regulations

. Tracked and enforced sales compliance - created annual reports and

worked with auditors

Cost Management

. Project management budgeting and control

. Managed RFP process, negotiated contracts and monitored invoicing for

budget control

. Monitored inventory management - internal libraries and warehouse

distribution centers to maintain inventory levels and reduce waste

Relationship Management, Collaboration and Customer Service

. Vendor relations - contracts, correspondence, accounting and tracking

. Customer Service - internal and external client management through

excellent customer service

. Collaboration with stakeholders, contributors and other resources to

create impactful marketing campaigns and ensure timely completion of

projects

. Strategic marketing collaboration with creative, marketing, sales and

executive partners

Contract Work 5/2009 - present

Self-employed:

. Residential Painting business

< Sales, customer service, billing, purchasing supplies hiring

assistants

. eBay store: Party supplies

< Inventory management, Accounting, Vendor contracts, Shipping,

website management, marketing

Contract work:

. Customer Service, Sales Support and Marketing assignments for various

employers

< Phone sales, call center customer service, inventory management,

database management

Pelican Products 1/2008 - 5/2009

Marketing Coordinator

Primary responsibilities:

. Coordinated marketing and advertising activities including sales

reporting, product inventory for dealers

. Produced, monitored and distributed marketing correspondence and

campaigns

. Monitored and tracked advertising through magazine leads - worked with

graphics and sales

. Graphics coordination - prepare and manage print production

. Trade show, photo shoot and sales coordination

. Wrote and distributed monthly marketing status memos for executives

and staff

. Managed marketing outreach for distributors & clients

. Liaison to customer service to provide timely delivery to customers

. Provided administrative support for graphics and marketing

. Processed payment requisitions and monitored for timely payment

. Coordinated product placement program and charitable gifting

Visionaire Lighting 7/2007 - 9/2007

Purchasing Assistant

Primary responsibilities:

. Responsible for purchase procurement

. Monitored inventory management worked closely with warehouse and sales

departments to maintain inventory levels

. Responsible for purchase tracking and shipping confirmation

. Processed all payment requisitions and monitored for timely payment

. Liaison to customer service to provide timely delivery to customers

. Vendor relations

. Provided administrative support for Marketing, Account Management and

Sales

MultiQuip 6/2006 - 03/2007

Sales Support Specialist, customer service

Primary responsibilities:

. Responsible for issuing credits and debits to customers, processing

and tracking all returns, credits and charge backs.

. Responsible for giving customers courtesy calls on will call orders.

. Responsible for issuing call tags to customers for merchandise return.

. Ensured timely deliveries to Texas warehouse.

Window Rock Enterprises 1/2006 - 6/2006

Marketing Coordinator

Primary responsibilities: Traffic coordination, archive management,

marketing materials proofing, production and distribution, and project

coordination for projects managers and marketing management.

. Traffic coordination - tracked all materials production from project

manager to design through to client approval.

. Competitive marketing analysis - Gathered Information from competitors

and evaluated market share, impact and recommended strategy for

marketing and advertising programs.

. Archived Files - Gathered project files, created job summary, Project

report, Burn Data DVD and filed them in the warehouse.

. Media placement tracking - buys, contracts, vendors, traffic

reporting.

. Proofreading - provided proofing and processing of all printed and web

based materials.

. Project Coordination - worked with project managers and sales force to

develop, produce and distribute materials through web and print based

venues. Tracked and managed all deliverables.

AIG SunAmerica Retirement Markets, Inc., 6/1997 - 8/2005

Marketing Assistant (Document Control Specialist I&II)

Primary responsibilities: Project management and coordination for product

managers, sales and executive management.

. Project management of campaign materials and advertising programs to

55+ retirees

. Maintain and update inventory management software, internal archive

room and offsite archival records for marketing and sales

. Scan, download, and gather files for archiving and project management

. Provided administrative support for Marketing, Account Management and

Broker Services

. CD and DVD duplication projects including: PowerPoint presentations,

seminars, sales tools and marketing toolkits

. Manage weekly marketing material distribution process including

announcement and distribution of new materials to internal and

external clients

. Create, log, distribute and track job folders for design and project

management teams; maintain accurate and completed files

. Maintain current sample inventory of materials and assist internal

clients to locate marketing materials

. Sales conference and trade show support including materials collation,

binding, shipping, on site booth construction and support

. Complete special projects for project management such as kit building

and binder creation

Document Control Specialist I& II 1997-2002

Promoted to DCC Specialist II in 1999 and assigned additional

responsibilities:

. Managed vendor relationships for shipping/receiving and document

control center equipment. Worked with vendors to lower costs through

contract negotiation and/or leveraging associations

. Sorted, prepared documents for archiving using scanner and scanning

software

. Worked with IT and Operations to update systems software for accurate

storage and retrieval processes

. Additional projects and mailings completed for marketing and

operations partners

. Handled all sorting, delivering and stamping incoming and outgoing

mail (1500 employees, 300-500 packages per week).

. Operate postage meters and mailing equipment efficiently. Tracked and

reported costs, and implemented more efficient process for

distribution.

. Provided superb customer service to internal and external customers

and vendors through account maintenance accounts payable processing

and service maintenance

Education

California State University of Dominguez Hills,

Bachelor of Science, Business Administration emphasis in marketing, 1997

Technical Knowledge

Proficient with Microsoft Office Suite: Word, PowerPoint Excel, Outlook and

Explorer and Project

SAP Accounting software, SalesForce, Edge Order Management System Software

and more

Contact this candidate