Human Resource Management

Melanie Coppock

**** **** *****

Oceanside, CA **057

760-***-**** (cell), 760-***-**** (home)

*********@*****.***

Summary:

Extensive managerial experience with emphasis in human resource

management, banking, and accounting. Self-motivated professional with

highly developed leadership, interpersonal, and communication skills.

Exceptional work ethic with ability to achieve strategic objectives, and

demonstrate optimal efficiency.

Professional Experience:

Correctional Alternatives, San Diego, CA

1995-2009

Human Resource Manager

Strategic management business partner and employee advocate for a

community based detention and rehabilitation facility. Responsibilities

included hiring, retention, long-term staffing strategies, terminations,

legal compliance, compensation, benefits, development of personnel rules

and regulations, pay and job classification structure, and programs for

employee training, safety, health, and morale.

. Set policies for hiring and adherence to EEOC. Partnered with

management to set staffing goals and strategies.

. Established policies to increase retention rates and foster

employee job satisfaction.

. Approved terminations, and assured documentation was not arbitrary

or discriminatory.

. Maintained accurate and complete personnel records.

. Kept abreast of legislation affecting human resources; trained

management and monitored company policies to ensure compliance

with government contracts.

. Oversaw preparation of job descriptions and compensation programs

that encouraged performance excellence and retention rates.

. Reviewed benefits package to maximize job satisfaction and kept

costs within company guidelines.

. Oversaw training and safety programs within context of compliance

with government regulations.

. Processed payroll, garnishments, unemployment claims, and workers

compensation claims.

. Investigated allegations of harassment, misconduct, and employee

grievances.

. Made regular reports to management and Chief Financial Officer.

Flagship Federal Savings Bank, San Diego, CA

1982-1994

Vice President, Retail Banking

Managed daily operations, personnel, and public relations for a branch

network of a regional savings bank.

. Developed and maintained a loyal customer base within geographical

proximity of branches.

. Partnered with executive staff in preparation of the retail

banking budget.

. Organized new product development, and marketing strategies.

. Board appointed Corporate Security and Regulatory Compliance

Officer.

. Developed retail banking collateral, procedural and regulatory

compliance manuals, and employee training programs.

. Managed human resource responsibilities including recruitment,

compensation, benefits, grievances

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Melanie Coppock

and terminations.

. Processed conventional home loans.

. Provided periodic reports to the Chief Executive Officer and Board

of Directors.

Education:

. College curriculum in Business Administration and Real Estate

Principles.

. Accredited continuing education seminars throughout professional

career.

. Certificate in Human Resource Management obtained in 2010.

References Available Upon Request

Contact this candidate