Customer Service Administrative Assistant

Location:

Posted:

June 20, 2011

VILMA MULERO

*** *. ******* ******* *. Bronx, NY 10467 Cell *646-***-***** Email- ******@*******.***

QUALIFICATIONS: Great Customer Service Skills, Type 45 wpm, Proficient in MS Office, Windows XP,

Excel, & Outlook; Bilingual in English & Spanish. Reliable, Team Player, Detail Oriented; Experience with all

Office Equipment.

EDUCATION: Professional Business College, New York, NY.

Associates Degree in Office Technology

CERTIFICATE: National Puerto Rican Forum, Bronx, NY

Microsoft Office (2004)

WORK EXPERIENCE:

02/04-02/10 Del Valle Insurance, Bronx, N.Y

Administrative Assistant

• Typed letters and memos to clients

• Provided information and referred client to sales agent

• Filed new accounts, followed up with clients

• Posted all incoming checks, money orders

• Answered telephone; faxed and copied documents

08/98-11/03 Bijou International Corporation, New York, N.Y.

Office Assistant/Clerk

• Provided general information to customers and buyers

• Answered/directed incoming calls

• Sorted and organized all mail-(UPS)

• Typed letter and memos for the Supervisor/Manager

• Filed invoices and letters

• Entered sales into an excel database

• Assisted bookkeeper with the accounts payable/receivable

• Inspected and labeled merchandise

REFERENCES AVAILABLE UPON REQUEST