Project Manager Quality Assurance

John Germano

**** ***** ******* ** #**

Dallas, Texas 75219

214-***-****

**********@*****.***

Objective

To obtain a position as a Project Manager / IT Release Coordinator

Qualifications

. Specializing in the development and implementation of business plans,

structures and application requirements to ensure realization of business

goals for growth, profit, and branding

. Extensive experience in managing large-scale business-critical projects,

dedicated to improving business processes, decreasing costs and

controlling risk

. Making effective transitions to new technologies and system platforms in

a matrixed environment to support multiple and diverse business units

. Successful release management involving web-based CRM and other

applications deployed on WebLogic application servers; life-cycle

management and quality assurance

. Effectively managing multiple departments into one cohesive project team

comprised of IT personnel and Business units

. Utilize Information Technology Infrastructure Library (ITIL) concepts and

practices

Work Experience

Systems Analyst / Release Coordinator

1997 - 2010 SuperMedia (formally - Idearc Media / Verizon), Dallas, TX

. July 2004 - Promoted to Build & Release Coordinator

in charge of all database and application code changes going

into a Production or Test environment

- Act as liaison between IT and Business teams

- Coordination of database and application server moves, setup and

configuration

- Also responsible for all environment issues related to the systems. This

entailed 24/7 availability

. June 2002 - Promoted to Systems Analyst in Production

Control in charge of batch coordination

- Wrote numerous SQL/Unix scripts

- On-call support for all scheduler and batch problems

- Automated all batch streams and backups so that they ran without

intervention

. Sept. 1997 - Trained staff on the real-time management

systems

- Performed nightly server backups

- Created bootable backups for UNIX servers

- Ran nightly MVS & UNIX batch streams

- Configured & managed network monitoring software

- Acted as Shift Supervisor upon request

- Trained computer room staff in MVS & UNIX

- Managed printer queues and report distribution

- Technical Writing

- UNIX ID Administrator

Work Experience cont.

Computer Operator

1996 - 1997 S.B.L.I, Woburn, MA

. Manage Batch processing

. End user software orientation

. Performed nightly server backups

Computer Operator

1986 - 1990 U.S. NAVY, Holylock, Scotland

. Oversee all computer operations

. Training Officer

. Performed mainframe system backups and restores

Education

2001 North Shore Community College, Beverly, Ma

. Certifications: Oracle - SQL & PL/SQL; Database

Administration; Networking; Backup & Recovery; Performance

Tuning

1999 Northeastern University, Burlington, MA

. Certification: C/C++ Programming

1999 UNIX 1 & 2, Burlington, Ma

. Certification: Unix System Administration

1998 Windows NT Server 4.0 Administration, Burlington, Ma

. Certification: NT SERVER 4.0 Administration

Skills

AUTOSYS JCL Maestro

MVS UNIX Vi Editor Korn/Csh Scripting

Java JavaScript HTML

DB2 ORACLE WebLogic

MS Project 2003 MS Visio MS Office Suite

REFERENCES AVAILABLE UPON REQUEST

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