Customer Service Representative

Anne Blanton

**** ******** **** *. **********, IN 46168

Work: LOOKING Home: 317-***-**** Email: ********@*********.***

Objective: To obtain a diverse and challenging position within the office

administration / customer service field(s).

Experience: Pitney Bowes, Plainfield, IN, 800-***-****

Customer Service Representative

October 2006 to March 2010

Provided phone/computer assistance to internal/external

customers, order processing, weekly/monthly computer logs,

adherence to established telephone dialogue, trained new

customer service reps.

Dow AgroSciences, Indianapolis, IN, 317-***-****

Assistant Lab Technician

April 2001 to August 2006

Rearing of various species of insects (egg collection, washing,

distribution, diet preparation), ordering supplies for

insectary, creating/maintaining spreadsheets for yearly budgets,

training contract workers, assisting in all insectary functions.

As a member of week-end watering team I was responsible for

irrigation of greenhouse experimental materials.

Dow AgroSciences, Indianapolis, IN, 317-***-****

Administrative Assistant

August 1990 to April 2001

Support Director/ Global Manager and staff of 60, daily

correspondence, reports, presentations, spreadsheets,

performance management documentation, payroll input, organizing

travel plans, update/maintain calendars for Director/Global

Manager, travel expense reports, purchasing for group, schedule

meetings (meeting rooms, catering, audio visual equipment),

budget tracking, capital purchase tracking, answering/directing

inquiries, responsible for safety inspections of labs/offices,

monitor/set-up lease payments for Dow properties across U.S.,

purchasing supplies for company store, and use imagination to

solve miscellaneous issues. I also worked on several

sabbaticals in the labs at DAS such as the operation of the

SepBox automated preparative chromatography system.

Wooden McLaughlin & Sterner, Indianapolis, IN, 317-***-****

Floating Secretary

October 1987 to August 1990

Format, produce, revise and proof all types of legal documents,

back-up receptionist and secretaries, back-up computer system,

special projects when assigned.

Sudsberry & Associates (counseling center), Avon, IN, 317-272-

8138

Receptionist (part-time)

June 2001 to February 2007

Answer and direct calls, messages, typing letters and documents,

data input, answering phones, filing, accepting payments,

checking in new clients, running errands, preparing day sheets,

preparing customer insurance receipts, answering client

inquiries, and other duties as assigned.

Rytex, Indianapolis, IN

Customer Service Representative (part-time)

August 1996 to March 2001

Assisting customers, data input, proofreading, supervising of

two evening employees, and responsible for closing.

Education: Professional Careers Institute, Indianapolis, IN

Computer Programming

January 1983

Degree: Certificate

Skills: Microsoft Word, PowerPoint, Excel, Filemaker Pro, Outlook, Word

Perfect, Project

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