Customer Service Administrative Assistant
Resume:
Peter Cabache
Ridgewood, NJ *****
Phn. #: 201-***-****
Email: *****.*******@*******.***
Professional Experience:
*/**/** - */*/2011 Organize It All, Teterboro, NJ
N.E. Regional Sales Manager
. Handled well over 40 accounts on a regular basis and traveled to
visit them to interact with them one on one, (and at times wrote
orders on site).
. Traveled yearly to trade shows (well over a dozen during my
timeframe at Organize It All). Helped set up and break down
before and after the shows.
. Handled the entire New England area (including the handling of
major accounts such as National Wholesale Liquidators, Ross
stores, ecommerce accounts, AJ Wright, etc.) as well as
independent stores. (Later on handled other accounts outside my
region - Lowe's and Shopko).
. Helped train new employees.
. Communicated daily via email with our factory overseas (China).
. Handled quotes and negotiated pricing to my accounts on a daily
regular basis; as well as entering in orders and sending out,
(and preparing), samples to potential buyers/leads.
. Involved with product designs, (many of which are still in their
current product line and are producing sales), and worked
closely with all the V.P.'s as well as working directly with our
President and other departments to assist with past due
invoices, shipping matters, customer service issues, etc.
. Also communicated directly with the sales reps that helped me
handle certain accounts.
. Monitor sales forecasts on a quarterly basis and managed sales
reports.
6/2/99 - 3/20/00 Quest Advisors, Westwood, NJ
Administrative Assistant/Office Coordinator
. Responsible for preparation and mailing of QC proposals and
Contract Service proposals.
. Maintenance of all equipments such as installation of computers
as well as the maintenance of photocopy machines.
. Ordered credit reports and appraisals as well as tracking them
on log reports.
. Assisted the Vice President as well as assisting other staff
members whenever it was applicable.
. Created invoices (on a monthly basis) as well as keeping track
of all invoices sent out by Quest to their clienteles.
. Took charge of all deliveries and shipment of all loan files
that were to be sent back to Quests' clienteles.
. Assisted and communicated with Quests' clienteles on a weekly
basis (i.e. questions regarding the monthly invoices).
10/31/97 - 4/30/99 Meridian Fashions Corp., Garfield, NJ
Administrative Assistant
. Assisted the Vice President of Operations, the Manager of Store
Operations, and at frequent times assisted the Merchandising
Manager.
. Provided office supplies throughout the office and their five
store locations in the tri-state area.
. Created databases from customer sales throughout their retail
stores.
. Provided assistance to the Accounting Department - handling
bills and invoices.
. Created bar graphs (based on advertising) on a monthly basis for
each of the five retail locations of Meridian Fashions.
. Established a 700 page customer database in Excel to assist the
Customer Service Department regarding storage for customer's fur
coats as well as tracking down contract numbers.
11/1/95 - 9/20/97 Chromalloy New York, Orangeburg, NY
Administrative Assistant
. Created a database for Chromalloy to monitor all quotes that get
filed away in their Technical Library Department.
. Created an ISO9000 manual for Chromalloy that helped them get
certified for outstanding record keeping.
. Was in charge of auditing 5,000 various job orders
. Kept track of auditing records and visualized inspection
procedures on parts and finished goods for Chromalloy.
. Created various documents to provide the Quality Assurance
departments for accuracy, and for record keeping purposes. These
documents also included confidential FAA records.
. Distribution of Work Instruction sheets to Line Supervisors as
well as updating revisions for confidential FAA documents and
Routers through Microsoft Access.
10/31/94 - 8/18/95 Sunbeam-Oster Household Appliances, Wood-Ridge, NJ
Quality Control/Inspector
. Planned projects for the President of Sunbeam such as graphs and
census data readings.
. Studied various assembly lines to catch any defects from the
parts as well as defects from finished goods.
. Contacted the vendors that make the parts for Sunbeam to explain
in full detail the reason for the rejected lot(s).
Education: St. Thomas Aquinas College, Sparkill, NY 10976; 1994;
B.S. Business Administration
Computer Skills: Acquired knowledge in the fields of Microsoft Office
(Word, Excel, and Powerpoint), as well as internet access
(Outlook Express).
Languages: Italian (fluent)
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