Sap Project
Resume:
ANGELA M. PETITT
Richmond, Texas 77407
abha5r@r.postjobfree.com
SENIOR BUSINESS ANALYST
Dynamic, seasoned, and results-centric Senior Business Analyst with
excellent business acumen. Motivated achiever with proven ability in
handling multiple demands and competing priorities. Highly organized
professional experienced with large scale (SAP) implementations and
projects. Reputable for fostering effective interpersonal communication
between cross functional organizations and executing targeted plans.
Committed to quality deliverables and influencing productive team
environments.
PROFESSIONAL EXPERIENCE
On Sabbatical
Aug 09 - Present
. Took sabbatical to travel globally and volunteer.
. Documented sabbatical experience by maintaining blog. Researched and
provided travel information and tips. Promoted and marketed blog via
press interviews and social media venues.
Waste Management, Houston, TX
Jan 06 - Aug 09
WM Healthcare Solutions Sr. Business Analyst
May 08 - Aug 09
. Lead business analyst and functional subject matter expert (SME) for ramp
up of newly formed Healthcare Solutions business unit.
. Accolades from WMHS Directors and management for delivering solutions and
proactively managing issues.
. Excellent analytical skills understanding IT Strategy, Business Process
Design, and Functionality.
. Effectively translated Business Requirements into System Requirement
Specifications.
. Worked within IT organization to champion enhancements and build out of
new applications to support WMHS operating model including marketing,
sales, operations, and accounting teams.
. Determined system and business process needs leveraging existing
applications.
. Played critical role in providing necessary support and direction for "as
is" vs. "to be" business model definition.
. Implemented quality deliverables by performing thorough analysis and
gathering solid requirements.
. Developed and managed requirements through the SDLC.
. Coordinated system solutions with the business, IT, PMs, and third party
vendors.
. Designed, implemented, and delivered comprehensive "HEAT" tool that
enabled healthcare assessors to remotely capture and report data from in
the field site evaluations.
. Managed and led testing efforts. Anticipated and resolved defects and
issues.
. Created succinct requirements documentation, functional specs, and user
guides.
. Trained end users on systems, tools, and business processes.
. Actively sought out as first point of contact for IT and general
operating issues due to proven ability to offer quick resolution of
problems. Known as the "go-to" person.
SAP Development Analyst
Jan 06 - May 08
. Awarded C1 Peer Recognition awards from several peers for exemplifying
excellence on project tasks.
. Active contributor in blueprinting, development, testing, and support of
the organizational transition from legacy system to new SAP waste and
recycling implementation.
. Liaison between Customer business team, IT, and SAP consultants to
develop requirements, functionality, and documentation for flagship
project.
. Effectively coordinated activities to drive resolution of issues and
functionality during all project phases.
. Performed thorough analysis and design for flows and interfaces.
. Designed requirements and configuration for customer interaction center
functionality and prototyping.
. Developed and delivered concise documents throughout project phases
(BRDs, BPPs and etc).
. Created test cases, scenarios, and managed fixes. Developed clear testing
documentation.
. Assisted training team in creating and reviewing training documents for
end users.
. Proactively engaged and managed data mapping that resulted in
successfully converting data from legacy MAS to new SAP functionality.
. Played key role in providing direction, support, training, and problem
resolution for team members and off-site end users.
. Trained and managed non-SAP resources and junior team members on SAP data
cleanup tasks.
HP (Formerly Compaq Computers), Houston, TX
Jun 98 - Nov 05
SAP Functional Analyst
Feb 00 - Nov 05
. Defined and delivered Conference Room Pilot functional area scope,
scenarios, and landscape for new CRM Strategy.
. Significant role in the implementation of projects that achieved
substantial tax savings for HP.
. Provided SAP solutions that aligned systems and processes to achieve
business goals and objectives.
. Conducted accurate and complete analysis, scoping, needs assessments, and
requirements gathering for projects and issues.
. Worked closely with global business owners and users to define
requirements, formulate process flows, design functional specifications,
develop and coordinate QA test strategies, and document project
deliverables.
. Documented gaps, created CSSs, and wrote functional specifications.
. Configured and implemented SAP SD functionality for order
management/order-to-cash processes.
. Developed functional code changes for existing systems, conversions, and
enhancements.
. Acted as project management co-lead by maintaining project plans using
TeamPlay.
SAP Systems Support Analyst Jun 98
- Feb 00
. Supported SAP production schedules as a liaison between worldwide user
community and SAP development/functional teams.
. Created, updated, and monitored production schedules and processes to
meet on-time delivery of files.
. Provided resolutions for pager issues, global support calls, and
peer/user inquiries in relation to schedule failures and other production
issues. Escalated and directed concerns to appropriate team.
. Coordinated efficient flow of daily activities such as milestone tracking
and shift reporting.
. Trained and coached team members on functionality, procedures, and
processes.
EDUCATION
Master of Business Administration
E-Business
University of Phoenix
Bachelor of Business Administration
Computer Information Systems
University of Houston
SKILLS Software: SAP, MS Office, Test Director, Remedy, MS
Sharepoint, and Visio
Languages: ABAP/4 and COBOL
Contact this candidate