Sales Manager
Resume:
Dorothy A. Horvath
New Windsor, NY **553 845-***-****
Qualifications:
* Oracle Software * Kronos Payrol * ADP Payroll for up to 400 employees
Excellent customer relations skills
Ability to work independently with minimum supervision
Ability to interact with all levels of management
Ability to work under pressure to meet tight deadlines
Strict attention to detail
Experience:
November 2010 – Present
Universal Survey New York, NY
. Telephone Survey‘s
July 2009 - October 2009 Kramer & Associates
Hackensack, NJ
. Collections for Bounced Checks
2006 – 2008 Macy‘s Dept Store – Middletown, NY
Sales Associate
Retail customer relations/problem solving
Responsible for locating/selling merchandise
Trained new sales associates
Cashier- responsible for large sums of money
Issued reimbursements for merchandise returns
1999 – 2001 Arden Farms – Arden, NY
Bookkeeper
Accounts Payable/Accounts Receivable
General Ledger
Bank Reconciliation
Payroll
Data entry
Answer phones
1997 – 1999 JDR Recovery – Ramsey, NJ
Bill Collector
Medical bill collecting
Liaison for insurance companies
Car loan/credit card collections
Processed payments over the phone
Skip tracing
Locate debtor
1992 – 1997 Shawnee Inn and Golf Resort - Shawnee, PA
1992 – 1994 Payroll Supervisor & Personnel
Employee relations/problem solving
Orientation for new employees
Registered employees for health benefits
Recorded employees time and attendance
Calculated compensation for wait staff
1994 – 1997 Dining Room Manager
Guest relations
Coordinate buffet/catering arrangement for events
Supervise and assist wait staff (set schedules/assign stations)
Computer Skills:
Peachtree/Word/Excel/Pensoft/Quick Books/ADP/
Microsoft Outlook/Charter Club/MS Office/Power Point
References:
Karen Dunn: 607-***-****
Rose O’Donnell 732-***-****
Sue Boyer 718-***-****
Contact this candidate