Administrative Assistant Customer Service

Profile

Encouraging. Efficient. Strategic. Motivated woman seeking opportunities to

grow and work along side others for a transformation in our community.

Willing to be a teacher, student, a mentor, worker, and friend.

EXPERIENCE

Journeyman, International Mission Board, Cairo, Egypt 2008-2010

Training for Trainers. Practice in Team dynamic and strategy development.

Vision casting. Trainer for Volunteer teams. Financial Budget

Accountability.

Administrative Assistant, Peacemakers a NGO of Egypt 2009-2010

Aided in the Founding and administrations of a local NGO dedicated to

Educational development and Social Development of children and youth. ESL

curriculum audit, Financial budget proposals, Student Code of Conduct

Developer. Translator from Arabic to English for the purpose of

partnerships.

Infosys Trainer, EduEgypt- Cairo University, Egypt 2010-2011

Educational Development Strategist. Administered employment training for

college students in Customer Service. Specifically training in : Numeracy,

Listening/Reading Comprehension, Microsoft Office, Analytical Skills and

Problem Solving.

ESL Teacher, Peacemakers & U-Can Academy, Cairo, Egypt 2009-2010

Taught English as a second language to Adults from Beginning to Advanced

level students, individuals, groups, and Business Professionals.

Knowledgeable in Cambridge Interchange and Face-to Face Curriculums.

Administrative Assistant, SMU COX Business, Dallas, Texas 2006-2007

Inventory. Record Keeping. Clerical duties, and front desk student

relations.

Site Supervisor, City of Garland Housing Department, Garland, Texas 2005

Coordinator for distribution of free breakfast and lunch to children from

lower income families. Supervised and reported meal quality and quantities

daily. Monitored and supervised youth volunteers.

Student Education and Outreach Director, Prim. Iglesia Bautista de Rowlett,

Texas 2004-2007

Conducted yearly programming for students and parents. Weekly discipleship

lessons. Coordinated Community Service projects and Fundraising Activities

for a self-funded Youth Church Programming.

Education

Southern Methodist University, Dallas, Texas 2004-2008

B.A. Psychology, B.A. Spanish

International Mission Board, Richmond, Virginia 2008

ESL Certification

International Language Institute, Cairo, Egypt 2010

Egyptian Arabic

Skills

Fluent in English and Spanish, and in conversational Egyptian Arabic.

Besides Microsoft Office and IWork competency, I am known for my teamwork

mentality, ability to lead by example, train and coach people from various

different cultural and social backgrounds. Strategic thinker for

development and advancement for the greater good of all. References given

upon request.

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