Customer Service High School
Resume:
Donna George
New Bern, North Carolina
New to the area, I am an administrative professional, ready to secure an office position. Highly organized,
efficient and skilled in a variety of office support tasks, including, but not limited to:
• Office Organization & Administration
Telephone & Front Office Receptionist
• Multiple Microsoft Office Software
• Scheduling & Calendaring
• Customer Service
• A/P & A/R
• Windows XP, Vista & 7
• Web Design
Experience
IBM - Princeton, New Jersey
Office Assistant, March 2000 to October, 2010
No longer employed due to move to New Bern, North Carolina
Provided administrative support within a busy office, managed front office multi-line phones, all pertinent data
entry; coordinated all meetings, spreadsheets and presentations as needed.
Results:
• Exceptional customer service, high-quality work, organizational strengths and team-player
• Operated multi-line phone and provided prompt, courteous and knowledgeable assistance
• Excelled with deadlines, ensuring the accuracy and completion of all projects
• Demonstrated the ability to learn new workflows, policies and procedures
BFI - King of Prussia, Pennsylvania
Receptionist, June 1990 to February 2000
No longer employed due to graduation from Philadelphia College of the Sciences
Was the initial contact of employees, visitors and representatives in the front office, data entry and other
administrative tasks.
Results:
• Proficiencies in telephone and front-desk reception in a high-volume environment
• Restored organization to personnel and other office records
• Attention to detail, exemplary customer service delivery and team-player
Education
Philadelphia College of the Sciences Philadelphia, Pennsylvania
Specialized Associates Degree of Computer Science, 2000 (GPA: 4.0)
Program Highlights:
• Hardware & Software
Computer Networking and Repair
• MS Office, Expressions and FrontPage
Web Design
• Customer Service & Help Desk
Administrative
Hopewell Valley Central High School Pennington, NJ
High School Diploma, 1982 (GPA: 3.8)
References
Available upon request
Contact this candidate