Customer Service Quality Assurance

Jessica N Owen

**** ********** **. ***********, ** 29485

Phone: 843-***-****

E mail: *************@*****.***

Summary of Qualifications

Aircraft Scheduler, Customer Service, Quality Assurance, Secret Clearance

Experience

United States Air force Reserve (October 2007 – Present)

Production Management

Senior advisor to management regarding worldwide aerospace vehicle movement; assets valued at $10.8B

•

Experienced in public speaking and senior level presentation

•

Expert qualifications in evaluating personnel needs and developing responsive training programs

•

Scheduled and monitored workload requirements

•

Established work priorities and monitored completion times

•

Documentation Specialist

•

Managed the audit and examination of aircraft and support equipment records to ensure regulatory compliance.

•

Managed weapon system configuration and Time Compliance Technical Order (TCTO)

•

Scheduled special inspections in their related maintenance information system (MIS)

•

Analyzed/compiled maintenance information and requirements, developed visual presentations

•

•

Inspector (Aug, 2006 – Present)

C.R. Bard (Moncks Corner, SC)

Inspected finished products for quality control and defects

•

Labeled finished products for inventory control

•

Responsible for self directed work to meet production demands

•

Shift Manager/Server/Cook (May,2006 – April, 2007)

Pizza Hut (Goose Creek, SC)

Jessica N Owen

2

Contact this candidate