NORMAN E. WOLFF
**** ******* **** *******@****.*** 936-***-**** cellular
Conroe, Texas 77302
SENIOR MANAGEMENT PROFILE
Degreed Management Professional qualified by diverse 20-year career
spanning industrial projects control, service industry management and high-
end retail sales.
Proven success with fiscal accountability for projects valued up to $22
billion, including budget preparation, variance analysis, cash management
and cash flow projections. Strength in business planning development and
forecasting, through start-up of two successful service companies.
Significantly experienced in establishing cost controls and tracking
expenditures for multiple, complex projects. Highly effective in contracts
administration, to include negotiating, awarding and managing subcontracts
and material orders for all construction trades.
Demonstrated proficiency with strategic marketing techniques to generate
business opportunities with new and existing clientele. Superior
interpersonal skills for effective communication with key decision-makers
including preparing and conducting high-level presentations.
Strength in staffing initiatives and management of multidisciplinary teams.
Provide ongoing direction and motivation to achieve both individual and
organizational objectives. Assume entrepreneurial approach to areas of
responsibility.
MANAGEMENT EXPERIENCE
GENERAL MANAGER
Wolff's Cleaners / New Linen Service, New Orleans, Louisiana ? 1987 to
2000
Developed business plans for two start-up companies, which included five-
year cash flow and growth projections along with detailed cost estimates
for equipment, facility build-out, materials and supplies. Acquired Small
Business Administration funding.
Designed marketing strategies, identified target clientele, and developed
contract requirements.
Established staffing requirements and scheduling to achieve optimal
productivity and minimal labor costs. Hired, trained and supervised
personnel.
KEY ACCOMPLISHMENTS:
Expanded sales revenues for linen service to $1 million within first year,
by initiating relationships and executing contracts with several of the
area's finest restaurants.
MANAGER OF FINANCIAL SERVICES / PROJECT CONTROLS MANAGER
Ebasco Services Inc., New Orleans, Louisiana ? 1978 to 1992
Responsible for overall project planning and financial status for
construction of nuclear power generation stations, for both commercial and
government clients, valued from $2.5 billion to $22 billion. Created and
implemented detailed time lines, monitored progress, and analyzed
variances.
Developed both conceptual and definitive cost estimates and budgets, which
included contract changes and client change orders with creation of
reserves. Analyzed costs, trends, forecasts and variances throughout
project life cycles.
Negotiated, awarded and oversaw subcontracts, with emphasis on schedules,
performance, material deliveries and payment disbursements.
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NORMAN E. WOLFF
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Ebasco Services Inc. ? continued
Planned and scheduled activities related to engineering, procurement and
construction, and developed earned-value assessments for each discipline
via Premavera software. Presented reviews and revisions of project schedule
logic as required.
Responsible for individual project resource planning that included total
staffing of 50+ professionals within five-state region. Prepared formal
performance evaluations.
Created specific reporting methods for each project, and designed measures
to maintain consistency across multiple projects. Prepared and conducted
presentations for senior internal and client management.
SALES EXPERIENCE
Quality Generators - 6/2010 to present
In home and business sales of standby generators. This includes
load analysis, type of generator required, location of generator,
and negotiate final price. Sold 50 generators in less than 3 months and
ranked 4th out of 12 sales staff ( first 3 are the permanent staff and have
been with company 4 to 20 years)
MORTGAGE LOAN OFFICER 12/2002 to present
Originate loans for purchase and refinance. Process loans and prepare
legal documents for closing. Pre-approve borrowers for new loans. Discuss
unique loan scenarios so to analyze client needs and goals relative to
their loans. Over seventy five percent on loans on a referral basis due to
close client working relationships and communications. Maintain client,
real estate and lending relations. Have closed over 200 loans in the last
two years. Develop marketing strategies and lead generations.
SALES CONSULTANT
Mercedes-Benz of North Houston, Houston, Texas ? 3/2001 to 12/2002
Successfully marketed new and used automobiles by developing client
relationships and providing superior customer service. Executed
transactions based on type / duration of loan, payment amount and interest
rate as well as profit margin.
Recruited to function as floor manager, due to significant financial
expertise.
KEY ACCOMPLISHMENTS:
Ranked No. 1 in sales, personal income and gross profit-per-vehicle, as
well as customer satisfaction.
Achieved Salesman of the Month honors eight separate months during tenure.
EDUCATION
BACHELOR OF SCIENCE DEGREE - Business Management
Southeast Missouri State University, Cape Girardeau, Missouri
References Provided Upon Request