Software Technician

David Lucas Bernardino Jr.

**** ******* **, #** **** City, CA 95991 530-***-****

*****************@*****.***

Objective: Aspire to join a reputed company to perform my best abilities as a Windows

System Administrator Apprentice or Application Developer Apprentice.

Education: U.S Army, Fort Gordon, Georgia Aug 2006 - Jul 2007

Information Systems Operator-Analyst

MTI College, Sacramento, CA Jul. 2003 - Aug 2004

Computer Specialist - Word, Excel, Database, PowerPoint,

Troubleshooting and Hardware/Software Installation, Basis HTML/XHTML

Special Interests: Troubleshooting, Hardware and Software installation & minor

Networking. Also teaching myself C# programming language.

Experience:

Maximus Inc

Technician II, Systems Administration September 2010 – Present

• Supports and maintains user PCs, printers, and software in a Call Center

environment.

• Installs hardware and software for user work stations.

• Assists in troubleshooting LAN/WAN and Server issues.

• Manage the creation and deletion of User Accounts (Windows, Lotus

Notes etc.)

• Troubleshoot hardware and software problems for all local and remote

users. Install and troubleshoot telephone instruments including fax

machines.

• Monitors and report on workstation problem trends. Monitors virus

protection software is deployed on every workstation in use. Monitors

software licensing and usage.

All Clear Pool and Spa

Pool Technician May 2010 – September 2010

• Test water to maintain pool chemicals, clean filters, pump baskets.

• Troubleshoot serious problems with pool system.

• Work on my own with no supervision.

RGIS

Inventory Supervisor June 2009 – June 2010

• Supervisor duties

• In charge of assembly of selling fixtures, adjustment of shelves and

arrangement and placement of products on the shelves for store

remodels/resets and store openings for leading retail chains.

• Also run a 10 to 15 man team to make sure the inventory is

accurate and efficiently ran.

• Run inventories jobs in and around Sacramento, CA area.

U.S. Army, Fort Gordon, Georgia

Information Systems Operator-Analyst Aug 2006 - Jan 2009

• Maintain, Troubleshoot, and Repair Networked Personal

Computers, Operating System Software, Windows XP and

Microsoft 2003 Server;

• Install and Manage Local Area Networks; Install and Maintain Virus

Software.

• Support all PC, Laptop, Printer and Server equipment with a

ticketing system.

References: Anthony at Bernardino Roofing 916-***-****

David Quintana – CMAC Director 916-***-****

Harry Gill – IS Director 916-***-****

Denny Bowles 916-***-****

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