Customer Service Administrative Assistant

***** *. ***** ****** #*-***, Santa

Clarita, CA *1387

Cell 818-***-****

Email: **********@*****.***

MARQUINTA BRYANT -COBLE

Objective

To obtain employment with a company which provides various opportunities

for continuous growth.

Strengths

Diversified customer service background, good listener keen observer, and

effective communicator. Skilled at setting priorities and achieving

difficult objectives. People oriented and sensitive to customers needs

both internally and externally. Well organized, personable and result-

oriented. Strong ability assisting team with issues in problem solving and

utilizing resources.

Professional Experience

November 2010-February 2011 Personnel Plus/Alfred E. Mann

Foundation/Hasbro Studios Burbank, CA

Executive Assistant /Receptionist

. Maintaining and coordinating administrative duties including calendar

schedule and expense reports for the SVP of Current Programming.

. Taking notes on department meetings, handling incoming and outgoing

mail.

. General office duties such as faxing, filing and copying.

. Answering multi-line phones, greeting visitors and maintaining

reception area.

July 2007-May 2010 Screen Actors Guild Los Angeles, CA

Executive Administrative Assistant

l Maintained and coordinated administrative duties for B level

Executive.

l Which Include Travel, Calendar & Special Projects.

Secretarial Administrative Assistant

. Maintained and coordinated secretarial duties for Business

Representatives including faxing, filing, copying, phones, etc.

July 2004-Sept. 2006 TIME Financial Services Woodland Hills, CA

Case Design Specialist/Case Manager Assistant

. Provided assistance to in house and field Financial Consultants in the

life insurance process. Duties include designing Illustrations and

Spreadsheets for the purpose of presentations and sales of Life

Insurance, faxing, filing, mass copying providing internal and

external customer service to field representatives, clients and

outsourced providers.

Sept., 2001 - Jan. 2003 Health Net Woodland Hills, CA

Multiple Product Representative II

l Assisted members with health insurance inquires regarding

eligibility, benefits and Internet navigation for Health Net policies

in the member services unit.

Education

California State University, Northridge

l Majoring in Pan African Studies with an emphasis in Psychology.

Skills

MS Office, Word & Excel Spreadsheet, Outlook, Lyris, Oracle, Xerox

Copier/Printer, Documentum and WordPerfect. Typing 45-50 wpm, 10 Key Touch

and Sight, dictation and some Proof Reading and Editing. Knowledgeable on

PC & Apple computers.

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