Customer Service High School
Resume:
Rachel Sherrell
Leslie, MI *****
abh9ya@r.postjobfree.com
Enthusiastic, creative, detail oriented, knowledgeable, versatile
Core Strengths
• •
Able to multitask Great problem solving skills
• •
Creative Creating and implementing curriculum
• •
High energy Able to manage students and staff
• effectively
People person
•
• Working successfully with coworkers
Excellent at setting and following
and supervisors
schedules
Professional Work Experience
Lead Associate July 2010- Present
Spartan Bookstore, MSU, East Lansing, Michigan
• Working with vendors and other associates/lead associates
• Filling out invoices and other paperwork
• Managing store and work spaces, maintaining inventory, answering phones/questions
• Customer service, other duties as assigned
Director, Lead School-age Teacher, Child Care Provider Mar 2005- May 2010
Grace Lutheran Child Care Center, Leslie, Michigan
• Hired in as an infant room aide
• Filled-in in all classes when needed- Infant thru SchoolAge
• Promoted to Lead School-age Teacher (in charge of planning and carrying out
curriculum, managing students, etc.)
• Promoted to Site Director (same responsibilities as Lead as well as overseeing staff,
working with other directors, billing, enrollment, various office work, etc.)
• Experience with billing, answering phones, taking messages, customer service, etc.
Fill-in Teacher June 2009- July 2010
VFW National Home for Children (Nursery), Eaton Rapids, Michigan
• Hired to fill in where needed (infants, toddlers, and preschoolers)
• Worked part/full time depending on Center’s need
• On call in case of illnesses or other circumstances
• Used as extra person during events/special occasions
Youth Group Leader May 2007- June 2008
Freedom Community Church, Leslie, Michigan
• In charge of planning lessons and activities
• Coordinating schedules
• Speaking to youth (middle school and high school aged)
Professional Education
High School Diploma- Leslie High School Aug 2001- June 2005
6th in Graduating Class
High Honor Student
National Honor Society
Student- Lansing Community College Aug 2005- Present
Elementary Education Major
102 credits
3.69 gpa
Student- Ferris State University Aug 2010- Present
Elementary Education Major
4.0 gpa
CPR/First Aid Certification Current
Various other trainings- Information and certificates available on request
Extended List of References
Name Contact Numbers Relationship
Childcare Parent (5+ years)
Kris Brown 517-***-**** (home)
Babysitter (3+ years)
Childcare Parent (5+ years)
Jackie Isaac 517-***-**** (home)
Babysitter (3+ years)
Childcare Parent (2+ years)
Diane Kunkel 517-***-**** (cell?)
Babysitter (2 years)
Childcare Parent (2+ yearts)
Jean Maiville 517-***-**** (home)
Babysitter (4+ years)
517-***-**** (cell)
Karen Mays Childcare Parent (2+ years)
517-***-**** (home)
Billi McMullen 517-***-**** (home) Childcare Parent (2+ years)
Joan Murphy 517-***-**** (work) Supervisor (appx. 1 year)
Principal at Center Location
Maureen Packer 517-***-**** (work)
(appx. 3 years)
517-***-**** (cell)
Kim Smith Childcare Parent (2+ years)
517-***-**** (home)
Rosemary Sidlosky 517-***-**** (cell) Childcare Parent (2 years)
517-***-**** (home) Teacher at same Location
Casey Sterle
517-***-**** (work) (appx. 3 years)
Autumn White 517-***-**** (home) Coworker (1+ years)
Supervisor (4+ years)
Erica Willard 517-***-**** (cell)
Childcare Parent (5+ years)
517-***-**** (work)
Jean Young Childcare Parent (5+ years)
517-***-**** (cell)
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