Project Manager Quality Assurance
Resume:
Elaine Robertson
Chesapeake, Virginia 23320
abh9px@r.postjobfree.com
Highlights of Qualifications
Advanced and extensive knowledge of MS-Office 2003 and 2007 Applications
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Experience in software development tools (i.e. Toad, Crystal Reports, Query manager,
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SQL)
Experience in effectively producing in a large scale corporate environment interfacing with
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senior and executive level management
Proficient in various ERP modules including asset management, projects, procurement,
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accounts payable and general ledger
Well versed in SDLC processes
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Seasoned trainer, systems and financial manager with strong budgetary experience
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Strong understanding of client-server environment and database structure
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Strong organization and project management skills
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High regard for detail and accuracy, excellent interpersonal skills and professional
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demeanor
Skilled at managing the day to day team operations while maintaining focus on continuous
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improvement
Ability to successfully manage multiple priorities timely, efficiently and with minimum
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supervision
Education
Hampton University, Hampton, VA – B.S., Accounting, minor in M.I.S.
Strayer University, Chesapeake, VA – M.B.A.
Professional Experience
Corinthian Colleges, Chesapeake, VA 2007- Present
Adjunct Professor
Responsible for assisting the program chair in developing a business, computer applications
and accounting program ensuring that the curriculum is current with career skills in the
business profession. This includes leading the process by which program curriculum is
developed and continually updated, evaluated, and revised. The result of this process will be
companywide consistency and standardized syllabi, lesson plans, textbooks, equipment, course
materials, and externship experiences.
Instructional Responsibilities:
Computer Applications - MS-Office Suite (Excel, Access, Word, PowerPoint)
Principles and Advanced Accounting I and II
ERP Accounting
Business Ethics
Career Skills
Strategies for Business Success
Introduction to Management
Maersk Line Limited, Norfolk, VA 2004 - 2008
Senior Business Analyst
Provide ongoing support, business advice and training to functional users. Work with end-
users and technical staff to fully utilize and optimize delivered system functionality and create
custom based automated solutions to enhance internal controls and increase efficiencies.
Served as project manager for implementation of Deltek Time and Attendance and Costpoint
modules (to interface into main ERP system), while governing a team of 5 (2 technical and 3
business users). Facilitate meetings to gather business requirements from stakeholders,
completed unit testing, system configuration and security setup. Write integration test plans
and associated test scripts. Present project updates to executive level management and
conducted post-implementation analysis to review and discuss lessons learned. Designed and
instructed comprehensive training sessions for end-users.
New York Times Shared Services Center, Norfolk, VA 2002 -2004
Business Analyst and End User Trainer
Analyze user requirements, procedures and problems to automate processes and increase
process efficiencies utilizing Query, Crystal, nVision and SQL. Troubleshoot research and
resolve data problems in production. Provide leadership and guidance to other support
departments and end users. Create documentation for functional requirements, unit test plans
and system test plans. Oversee, manage and execute various broad scope projects using
industry best practices, resulting in company-wide cost savings. Analyze the impact of
technology changes and system modifications. Act as the liaison between the end-users and
the development staff. Develop business cases and project plans to support the implementation
of proposed process changes. Facilitate joint application development sessions to ensure
requirement changes are managed effectively.
New York Times Shared Services Center, Norfolk, VA 1999 - 2002
Financial Information Systems Analyst
Provided functional consultation to end-users on various PeopleSoft modules. Tested system
changes on new enhancements in functionality and troubleshoot system problems. Evaluated
current methodologies and standards to develop process improvements to enhance operating
efficiencies. Coordinated and assisted with the installation and implementation for newly
acquired operating entities. Developed, documented and executed departmental standard
operating procedures. Developed and maintained complex ad hoc queries as required and
assisted with system interface requirements. Documented functional specs for system
customizations. Designated as the asset management and project costing functional lead on fit-
gap and system upgrade team for PS version 8.0.
New York Times Shared Services Center, Norfolk, VA 1998 - 1999
Senior Accountant
Coordinated and executed the conversion and implementation of various legacy systems to
PeopleSoft for multiple New York Times subsidiaries. Provided post implementation support
and functional leadership to staff accountants. Reviewed, approved and posted journal entries
created by each business unit and completed variance analysis studies. Investigated and
resolved transactions and interface exceptions. Provided on-going support to functional users
at the business unit level. Maintained translation tables in rollout databases. Created and
maintained quality assurance queries to verify all external feeds have been received.
Performed data conversion integrity verification and review.
Sentara Health Systems, Norfolk, VA 1996 – 1998
Senior Accountant
Function as liaison between corporate accounting and 22 assigned operating entities in
providing financial and analytical support to area directors and site managers. Responsibilities
included general ledger maintenance, financial statement preparation and analysis, assisted in
preparing month end financial package for Senior and Executive level review. Developed and
maintained financial models which assisted in providing financial feasibility studies and
forecasts. Presented month end financial results to Director of Finance.
Norfolk Waterside Marriott, Norfolk, VA 1991 - 1996
Controller
Opening Controller for a full service Hotel and Conference Center, serving on a 7 member
executive committee responsible for the total management and operations of the hotel.
Managed all functions of general ledger, accounts receivable, accounts payable, fixed assets,
payroll and benefits. Prepared and delivered on a timely basis all local, corporate, and
governmental financial reports. Responsible for establishing and implementing standard
practices, policies and procedures and ensured compliance. Developed long-term strategic
plans, annual operating and capital expenditure budgets. Served as resident systems
administrator. Managed an accounting staff of twelve. Conducted as well as respond to audits.
Developed an accounting system to accommodate full financial reporting responsibility for 2
separate operating entities.
Marriott Corporation International Headquarters, Bethesda, MD 1987 -
1991
Assistant Controller and Systems Administrator
Provided functional and technical accounting and systems support for 54 franchised hotel
Controllers. Managed, planned and controlled all financial and investment activities for the
franchise division. Served as system administrator providing system support and maintenance
for the division’s wide area network. Assisted in developing, executing and directing a
comprehensive audit program for franchised properties. Served as the accounting task force
personnel for all new and acquisitioned properties.
Key Bridge Marriott, Rosslyn, VA 1985 - 1987
Assistant Controller
Responsibilities included month end closings, financial statement preparation and analysis.
Prepared fiscal year operating and capital budget, account reconciliations, short and long term
revenue and profit projections. Supervised an accounting staff of twelve.
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