Mangene More

**** **** ******* *** #****

San Antonio, Texas 78220

210-***-**** cell

210-***-**** pgr

abh9mx@r.postjobfree.com

abh9mx@r.postjobfree.com

My goal in the healthcare industry is to become involved with a franchise

or company where I can showcase my knowledge and experience as a healthcare

professional. I potentially would like to be considered for an office

management position and very eager to be considered for this type of

position.

Licenses and Accreditations

CPR, First Aid, Medical Terminology, HBOC accredited, Meditech and Medic

accredited, Christus Santa Rosa unit secretary certificate, behavior

management, insurance verification, billing certified, Centricity

accredited, Athena accredited and also basic drug administration

experience. I also recently was responsible for all the OSHA training chair

at my previous employer.

Experience

Radiology Receptionist

Metropolitan Methodist Healthcare, San Antonio,TX

July 2009-Present

>Maintenance of department files, including cataloging, distribution, and

record keeping of all radiological information

>Assuring department and waiting area is neat, and stocked with necessary

tools for functionality

>Employee management, including email reminders, employee roster and

records of employee information

>Management of department interns including tasks delegation, and

scheduling

>Assist clientele as they enter department and via phone

>Perform filing, data management, drafting and editing short office memos

>Assist with all other office administrative duties

Front Desk Receptionist

Peripheral Vascular Associates(NW), San Antonio,TX

August 2005-June 2009

>Representing the office in a courteous and efficient manner by answering

and making all necessary telephone calls, scheduling appointments, and

receiving patients

>Checking in patients in a courteous and friendly manner

>Informing the back office and lab when patient has been checked in

>Being aware of what is going on in the patient reception area, as well as

the patient exam room area

>Review patient records for credit problems and carry out proper screening

of patients

>Review patient information sheet, along with the history and physical

forms when brought in by patients and help the patients complete forms when

necessary

>Answer incoming phone calls

>Screen calls and direct to the appropriate person

>Record and give accurate information on all messages

>Schedule appointments in the computer

>Rescheduling appointments when physicians are delayed in surgery

>Confirm appointments when requested

>Make calls requested by physicians

>Paging physicians when necessary, if physician is not in surgery

>Make charts on all new patients

>Servicing all charts on existing patients

>Maintenance of office library, including cataloging, distribution, and

record keeping

>Prepare patient charge ticket form and attach to patient chart for charges

>Make sure referrals are in place prior to appointment on all managed care

patients

>Acquire inactive charts from storage for patient

>Interview all existing patients regarding charges for visits, balance due

on accounts, filing of insurance, and itemized statements

>Enter all patient information and patient insurance information in

computer system

>Accept payments from patients for any procedure done in the office or

hospital and keep accurate record of each payment

>Enter appointment reminder when necessary

>Take messages off line from exchange

>Assuring office is neat, and stocked with necessary tools for

functionality

Biller and Collector, Front Desk Receptionist

South Texas Center for Pediatric Care(DTN), San Antonio,TX

March 2004-August 2005

>Correct any ICD9 codes or CPT codes that the cashier did not post or add

the modifiers

>I also had to check the claim to make sure all claim components were met

>Hatching the claims out per EDI or TDHConnect

>Responsible for the aging report for 30-60 days at the Houston Clinic

>Do the daily deposit batch

>Post EFTS-Corps and clinical EOBS

>Responsible for EFT reworks and file rejections

>Also the basic front desk receptionist duties

Front Desk Receptionist

Central Cardiovascular Institute of San Antonio, San Antonio,TX

2001-March 2004

>Intake of patients coming for visits, and diagnostic testing

>Copay collection

>Setting up charts for new patients

>Insurance verification

>Pulling and prepping charts for next day clinic

>Scheduling patients for other doctors visits and testing

>Traveling with satellite clinics

>Completing batches and running fee tickets for the daily clinics

>Maintenance of office library, including cataloging, distribution, and

record keeping

Unit Secretary-Cath Lab, PCU, Tele, ICU, and SICU

Baptist Healthcare System(NE), San Antonio,TX

2000-2001

>Scheduling patients for procedures and testing

>Transcribing doctors orders for patient charts

>Ordering meds and supplies for units

>Setting up patient charts

>Admitting and transferring patients from floor to floor

>Daily census and patient recordings

>Insurance verification

>Basic receptionist for units

Unit Secretary-Cath Lab, Tele, Tele-ICU, and Transplant

Christus Santa Rosa(NW), San Antonio,TX

1998-2000

>Scheduling patients for procedures and testing

>Transcribing doctors orders for patient charts

>Ordering meds and supplies for units

>Setting up patient charts

>Admitting and transferring patients from floor to floor

>Daily census and patient recordings

>Insurance verification

>Basic receptionist for units

Diet Clerk

Christus Santa Rosa(NW), San Antonio,TX

1997-1998

>Setting up patients' diets

>Doing calorie count with food and nutrition assessments to patients' chart

Diet Clerk

Metropolitan Methodist Healthcare, San Antonio,TX

1996-1997

>Setting up patients' diets

>Doing calorie counts with food and nutrition assessments to patients'

chart

Diet Clerk

Baptist Healthcare System(SE), San Antonio,TX

1993-1996

>Settings up patients' diets

>Doing calorie counts with food and nutrition assessments to patients'

chart

EDUCATION

Christus Santa Rosa Unit Secretary Program- 1 yr

Baptist Healthcare Unit Secretary Program- 1 yr

Baptist Healthcare Diet Clerk Program- 1 yr

SKILLS AND VALUED CHARACTERISTICS

.ABILITY TO MULTI TASK

.SPEED WITH ACCURACY IN ORDER TO KEEP UP WITH THE PACE OF HIGH VOLUME

OFFICE

.PLEASANT DISPOSITION

.LOYAL IN ALL MATTERS RELATING TO THE OFFICE

.AWARENESS OF THE NEED FOR DISCRETION AND KEEPING CONFIDENTAL ALL MATTERS

.ABILITY TO MAINTAIN A PROFESSIONAL AND COURTEOUS ATTITUDE AT ALL TIMES

Contact this candidate