Customer Service Sales
Resume:
Theresa Rose Reed
*** ***** **** *****, ******, Georgia 31326
*******.******@*****.***
GENERAL MANAGER/ EXECUTIVE ASSISTANT
Excellence Through Service
Confident, highly energized, effective communicator with extensive
knowledge in all phases of office administration and multi-unit operations.
Proven ability to cultivate productive relationships, as well as manage
projects to achieve maximum success of stated objectives. Recognized for
attention to detail and on-time delivery of clear, concise, and accurate
documentation, employing superior written and verbal communication skills
in all projects.
A proven Business Professional adept at quickly and successfully responding
to ever changing environments and situations. Able to work with, motivate,
and mentor diverse teams, while leading by example as an individual
contributor. Able to remain calm and work well in high-pressure
situations, constantly seeking new challenges and process improvements, a
professionally driven individual with both a strong work ethic and the
desire to exceed expectations.
A deadline-oriented multi-tasker producing high quality results in the
patient and consistent attainment of personal and professional goals.
A solution provider who consistently earns the confidence of
professionals through the delivery of superior service and support.
A top individual producer skilled in developing exceptional professional
relationships through personal example and common sense based on
experience, market knowledge and subject matter expertise. Excellent
qualifications in strategic planning, with a comprehensive knowledge
of customer service and team building.
CORE COMPETENCIES
Executive Liaison Effective Time Management Scheduling Coordination
Sales MS Office
Project Management Meeting and Event Planning Problem Identification
Inventory
Operations Facilities Vendor Management Budgets Invoicing
Analysis
Personal Correspondence Travel Arrangements Non-Profit QuickBooks
Accounting Purchasing
EXPERIENCE
SAVANNAH STATION, INC. Savannah, Georgia
1998 - Present
A Private Event Facility in Historic Savannah, Georgia
Director of Sales 2003 - Present
Assistant Director of Sales 1998 - 2003
Key, full-time employee singularly responsible for all business and
facility operations for an honored and cherished private event facility in
Historic Savannah. Long-term professional who has driven the growth and
infrastructure development dating almost to the station's current opening
as a high-end destination. A strong focus on customer service and repeat
business has been a hallmark of its presence.
.
Primary point of contact for sales and event production (120 -150
events/year), client and vendor negotiations, and strict
adherence to contracted budgets.
Initiated, created, posted and updated web page and other internet accounts
(Facebook, Wedding Wire).
Accounting and cost control leader that created and issued client invoices,
monthly and year-end cost and sales analyses and other financial
projections and documents. (The unique nature of this business has resulted
in the necessity to personally create all invoicing, job
costing, sales analyses, inventory costs, and other
relevant forms using Excel)
Personal Assistant to the Owners with administrative duties that included
all personal correspondence, travel arrangements, meeting
scheduling and other duties as needed.
EDUCATION N N
Bachelor's Degree
Georgia Institute of Technology
Atlanta, Georgia
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