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Shelly A. Murphy abh9et@r.postjobfree.com

**** ***** ****, ******, ** 54115 920-***-****

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Seeking a position

with an organization in need of a professional with proven leadership

skills

to implement corporate strategies and achieve desired results

Competent and motivated Human Resource Professional with 26 years of

leadership and experience and a solid understanding of business operations.

Demonstrated competencies in Human Resource facilitation, healthcare

organization experience, team leadership expertise, and administrative

proficiencies. Strong background in communication and interpersonal

skills, leadership principles, problem solving abilities, strategic

planning experience and project management techniques.

Human Capital Manager, National Audit, 1575 Allouez Avenue, Green Bay, WI

54311 September 2008 - September 2010

> Member of the Executive Cabinet reporting directly to the President &

CEO.

> Responsible for all aspects of Human Resources including Talent

Acquisition, Compensation and Benefits, Performance Management,

Employee Relations and Development, Employment and Labor Laws and

Regulations, HRIS, Organizational Development, Compliance, Budget and

Reporting, and Strategic Planning.

> Responsible for recruiting and contracting 250+ audit consultants in

multiple geographical locations.

> Developed a "HR System" to support the desired culture, vision and

strategic direction of the organization. This required creating a HR

Mission, multiple key HR policies, procedures and processes and then

linking to key outcomes of the organization.

> Developed executive level HR Dashboard.

> Responsible for executive level administrative support to the

President & CEO.

> Responsible for Accounts Receivable and Payable for Green Bay Office

expenses.

> Responsible for start-up operations for new Green Bay Office location.

> Responsible for community relations in the Green Bay area.

United HealthCare, 3100 AMS Boulevard, Green Bay, WI 54313

October 1995 - September 2008

Administrative Supervisor

> Reported to the Vice President of Medical Resource Management

> Responsible for leading a team of 17 employees in the Medical Resource

Management Department. Team consisted of:

o Medical Records Team - request medical records for pre-x and

evidence medical history reviews. Worked closely with state

regulations and negotiations with copy services.

o MRM Specialists - support front and back end processes for

Subrogation, Special Investigations, Medical History Review,

Deal and Drug Team

o Administrative Assistants

> Recruiting, selection and hiring of qualified candidates

> Administer all HR policies and procedures to adherence

> Performed salary administration and performance management/employee

development

Executive Assistant

> Provided research, technological and administrative support to the

Senior Vice President of Global Provider Operations and Sr. Vice

President of Operations

> Managed hiring process for provider operations staffing

> Facilitated performance management and bonus process for 300+

employees

> Coordinated data for inclusion into executive level reports,

presentations, spreadsheets and correspondence.

> Served as Liaison between Executives and Clients for site visits

> Administrative support for strategic planning process

> Worked with Actuarial and Finance to prepare annual budget

Humana - 1100 Employers Boulevard, DePere, WI 54115

October 1984 - October 1995

HR Analyst

> Responsible for administration, systems and reporting of the companies

Education Reimbursement process.

> Provided Support to the Corporate Training and Development Department

Administrative Assistant

> Reported directly to the Vice President of Claims Cost Management.

> Provided executive level administrative support.

Education

Concordia - attending PHR (Professional Human Resources) Certification

course

Professional Memberships

> National Society for Human Resource Management (SHRM)

> Local Green Bay SHRM Chapter

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