Customer Service Sales
Resume:
Kendall L. Sandquist
Elburn, IL 60119
*****************@*********.***
Summary: A highly motivated professional, with a track record of
exceeding challenging corporate objectives, creating solutions and the
ability to motivate others to implement change in order to achieve the
desired goal.
Qualifications
Leadership Skills
Territory and Account Management
New Business Development
Strategic Sales Planning and Execution
Project Management
Marketing and Quality Concepts and Methods
Team and Relationship Building
National Account Responsibility
Overcame long term incumbent suppliers and grew the Energizer Battery
Co. business to become our largest account.
Often I worked on Customer's packaging lines solving problems, and
approving Corrective Action Plans.
Professional
Experience: Tegrant/Alloyd Brands/Dot Packaging Group
Batavia, IL
Territory Account Manager
1976-2009
Alloyd is a leading manufacturer of packaging machinery and
plastic blister and clamshell packaging.
Dot Packaging was a leading manufacturer of custom printed
packaging.
(Tegrant/Alloyd acquired Dot Packaging Group Nov. 2007)
. Number one dollar volume Salesperson for Printed
Products
. Account Management for National, Midwest, and
Canadian Clients
. New Business Development
Sales Executive
2001-2007
. Increased sales volume by 160%, from $4mm to over
$7mm annually
. Exceeded plan by more than 10% per year for multiple
years
. Grew a division of Newell Rubbermaid from $0 to over
$1mm in annual sales
. Team lead for client project Supply Chain
Optimization Team
. Team lead for client supported Lean Manufacturing
Kaizen Events
. Account Management for National, Local, and Canadian
Clients
. New Business Development
. Performed Targeted Direct Mail Campaigns
Director of Inside Sales Administration
1997-2000
. Achieved average annual sales of $3,500,000
. Y2K sales were 24% over plan, an increase of
$1,041,906
. Marketing role included Coordinating Director of
Trade Show Management
. Supervised 8 person Customer Service Department
. Developed and Implemented Training for Customer
Service Personnel
. Led implementation of new MIS system as related to
Customer Service
. Coordinated procedures documentation for ISO
implementation
. Developed and led regular Production Meetings
. Production Expeditor
. Account Management and New Business Development
Kendall L. Sandquist
*****************@*********.***
-page 2-
Manager of Special Sales Projects
1994-1996
. Achieved average annual sales of $2,800,000
. Managed 3 New Product Launches, including Advertising
. Director of Telemarketing with 17 Team Members at 2
locations
. Coordinating director of Trade Show Management
. Wrote script for Corporate Marketing Video
. Account Management and New Business Development
. Marketing Analysis of Nationwide Sales Territories
. Performed Direct Mail Campaigns
. Compiled extensive competitor profiles and analysis
. Analyzed CRM tools and implemented CRM based sales
program
Outside Sales Representative
1986-1993
. Opened 80 new customers with average annual sales of
$1,900,000
. Increased 1987 sales by 70% vs. 1986
. Developed Midwest Territory of 8 States
. Managed expense budget within limits
. Placed business into all 3 of our manufacturing
facilities
. Placed over 1200 qualified prospects into our CRM
Customer Service Representative
1976-1985
. Performed Sales Service and Customer Service duties
. Sample Maker and Structural Designer for new Projects
. Purchased Outside Pre-Press materials
. Coordinated Factory tickets, Bills of Lading, and
shipping instructions
. Various production roles including pressroom,
packaging department, and pre-press department
Education and Professional Training
Waubonsee Community College, Sugar Grove, IL - Mid-
Management Certificate
Mid-Valley Area Vocational Center - 2 year Graphic Arts
Program
Sandler Sales Institute
Dana McCarthy Sales Training
Dale Carnegie Effective Speaking
Zig Ziegler, Stephen Covy, Karrass Negotiating, Caliper
Certified Packaging Professional (CPP) with Institute of
Packaging Professionals
Proficient with Computer programs, Microsoft Word,
PowerPoint, Excel, Outlook, Lotus Notes, Lotus 1.2.3,
ACT, Goldmine, and Amtech MIS
Contact this candidate