Project Manager Sales

Carlo De Luca

LAS CRUCES, NM ***** ( PHONE: 575-***-**** ( abh9bk@r.postjobfree.com

http://www.linkedin.com/in/cdeluca22

Senior Proposal and Project Manager

Extensive years of experience supporting diverse customer and technical

sales support teams, for an industry leading, global communications

company. Positions include managing multimillion dollar RFP projects to

meet deadlines with a 70% win rate. Managed products from conception to

reality, taking lead on development, production and global approvals,

delivering on time and within budget. Detail oriented person with a key

focus on customer satisfaction and achievement of business goals.

Professional Experience

Trinity Consulting, Owner, Las Cruces New Mexico Present

Avaya Inc 2003 to 2010

Sr. Proposal Manager

Support account teams in response effort for multimillion dollar Request

for Proposals (RFP). Managed the proposal process for Avaya ensured that

timely, uniform and accurate responses to RFIs/RFPs are being delivered to

customers by team members.

Key Results:

Achieved a 70% win rate average over seven (7) years

Provide coaching and/or mentorship to 15 team members

Provide leadership and/or expertise on extremely technical and/or complex

proposals as well as solutions to a diverse range of complex problems

Lead State & Local Government RFPs such as:

State of Texas; State of Oklahoma; Department of Energy, IRS,

Sandia Labs; City of Toronto; State of Minnesota

Lead the Avaya response to the VoiceCon RFP over the last 4 years, winning

all four

Avaya Inc / Lucent TechnolOgies 1998 to 2003

Global Product Manager

Collaborated with engineering, marketing, business development, sales,

existing customers and Avaya Business Partners to successfully deliver new

products and upgrade existing products.

Key Results:

. Managed products from conception to reality while developing production

and global approvals - delivering on time and within budget

. Development of product requirement documents to ensure coordination of

schedules, leadership of cross-functional product teams and resolution of

development issues

. Implemented company's process for new product introduction required for

enhancing individual products including resource gathering, working

business cases, and gathering input from the field

. Communicated with customers directly, indirectly and with distributors

and global teams

. Forecasted information for manufacturing partners while bringing products

through end of sale / end of life process

. Managed all aspects of product definition, development and release

. Managed multimillion dollar portfolios

Lucent Technologies / AT&T 1995 to 1998

Technical Sales Manager

Key Results:

Support for sales teams (Direct and Indirect) for pre-sale support in

design and implementation of the entire product line for the Enterprise

size clients.

Evaluated business communication needs which were industry specific.

Lucent Technologies / AT&T / Bell System 1980 to 1995

Various Positions

. Project Manager for all PBX products

. Support for sales teams (Direct and Indirect) for pre sale support in

design and implementation of the entire product line in the large voice

product group (Enterprise Size)

. Administered end user and system administration classes for assigned

projects

. Supported the post sales arena implementing all products offered by AT&T

as well as third party application integrations

. Evaluated business communication needs which were industry specific

. Provided customer demonstrations and implemented phone systems

. Acted as coordinator with Service Providers formulating the orders to

completion, prepared contracts

. Received requests for changes, moves and upgrades in the existing

equipment

. Organized financial plans that fit the customers need

. At times, supervised and trained ten to twenty employees

Education

Iona College- New Rochelle, NY 1971 to 1972

. Course work in Business Administration majoring in Accounting.

Additional Skills:

Proficient with:

. Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)

. Working knowledge of MS Project, Visio, Access and Acrobat

Familiar with:

. SAP and Salesforce.Com

. Digital photography

. Social networking and "new media" (LinkedIn, Twitter and Facebook)

Additional Training:

. 2007 through 2010, participated in VoiceCon Orlando as a lead Proposal

Manager responding to an RFP put out (submitted) by Allan Sulkin. Winning

all 4 years.

. 2005 Completed American Graduate Univ. course U-325 Business Development

and Proposal Preparation

. 2002 Completed Essentials of Finance for Engineering, Scientific and

Technical Professionals at the Center for Management Development Rutgers

University

. 2000 Attended VOIP seminar

. Completed multiple courses provided by Avaya

Community Service:

. Volunteer Fire Police, Holland Township Volunteer Fire Company NJ - seven

years

. Treasurer at Holland Township Volunteer Fire Company, NJ - five years

. Presiding Judge at Dona Ana County NM - Board of Elections 2007-2008

Awards:

2002 part of the MultiVantage Extended 1998 ProLogix team Silver Bell Labs

Team President's Award

1997 Presidents Gold Award ADT 1997 Lucent Grows Award SDSC

1997 Presidents Gold Award SDSC Presidents Silver Award NTM 1995.

Achievers Club Attendee 1992. Reach for Excellence Award PNW Franchise

Outstanding Sales Support Award PNW 1989,1990,1991,1992.

Franchise 1987, 1988.

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