Sales Manager
Resume:
Germantown, WI *****
abh9b6@r.postjobfree.com
Senior Product/Project Management
A self-motivated results driven management professional with several years
of progressive experience including product, project, sales and supply
chain management. Functional knowledge and background in business and
product development, strategic planning and process improvements.
Areas of Expertise
. Project Leadership Expertise
. Strategic Product/Business Plans
. Customer & Supplier Relationships
. Cross Functional Team Organization
. Product Line Directives/Business Development
. Customer Solution/Portfolio Progression
. Team Building, Coaching, & Mentoring
. ISO/QS/Six Sigma Experience
Professional Experience
Further Employers will be disclosed at time of interview
WALTHERS CORPORATION- Milwaukee, WI
Worldwide manufacturer and distributor of model railroad products.
Development & Group Product Manager, 2007 - 2009
Led multitalented team to accomplish marketing and new product development
activities for Walthers proprietary products. This included
responsibilities for product creation/development, international/US vendor
management, product promotion, long term strategic planning, P&L
responsibility, competitive pricing and benchmarking, management of cross-
functional teams and design and implementation of quality processes.
. Developed and led a committee in the creation of the 2009 product plan
resulting in $1.2M sales with 38% revenue return.
. Led cross-functional teams through the product development process to
accomplish over 50 products simultaneously with a value of $5M in sales.
. Designed and introduced cross-functional process and project planning
methodologies including the development of comprehensive timelines to
improve project delivery.
. Interpreted and utilized results from surveys, cross-functional
expertise, customer feedback, sales history and competitor product
strategies to determine new products consistent with the needs and
desires of our customers.
. Introduced competitive quoting and target pricing that allowed the
opportunity to offer economical retail prices, realize higher profit
margins and accomplish an investment savings over $100K.
. Served as a change agent in the implementation of quality process
methodologies resulting in continuous improvement for both internal and
external stakeholders.
. Implemented internal and external policies and procedures that enhanced
the communication channels with our vendors in Europe and Asia, improving
delivery, quality and developmental expenses.
. Successfully eliminated internal communication barriers resulting in
effective interactions and improved relationships.
. Assisted direct reports in identifying professional goals and provided
developmental opportunities which enhanced the overall value and
contribution of the team.
. Designed and implemented PDM, a sophisticated cross-functional data
management/storage system within eleven months of employment.
. Supported customer service by furnishing technical information,
addressing warranty concerns, providing solutions for quality failures
and supplying adequate service components to our repair department.
. Consistently accomplished both department and project budgets
successfully.
Joan Malek Resume - Page Two
Bradley Corporation - Menomonee Falls, WI
Manufacturer of commercial plumbing fixtures, washroom accessories and
safety fixtures.
Senior Product Manager, Washroom Accessories Partitions & Lockers, 2004 to
2007
Responsible for strategic plan development and implementation, P&L
management, executive presentations plus leadership of new product
implementation, cost reduction initiatives, strategic competitive pricing,
and cross functional teams.
. Developed and executed the strategic plan for the Accessories business
unit, including goals and objectives for manufacturing, sales, customer
service, marketing and engineering.
. Led executive cross-functional team to accomplish $1.5M in cost savings
through process and manufacturing improvements and strategic sourcing
initiatives. Seventeen projects were initiated simultaneously.
. Created an additional $3.5M in annual sales through the implementation of
new products.
. Maintained product line profitability despite an average 13% increase in
product cost, due to raw material increases.
. Produced $1.4M in additional revenue by initiating competitive pricing
strategies. Also, developed competitive pricing database for sales reps
to use as a negotiation tool.
. Introduced competitive benchmarking practices resulting in $150K of cost
reduction.
. Developed product offering and price proposal for a major corporate
account, resulting in $500K in sales.
. Diversified offerings by introducing 15+ new products.
. Supervised two Product Managers and an Assistant Product Manager.
We Energies- Milwaukee, WI
A division of Wisconsin Energy Corporation engaged in electric generation,
and electric, gas, water and steam distribution.
Business Improvement Leader - Supply Chain, 2002 to 2004
Leadership of business improvement team providing services to Supply Chain
and Administrative Services.
. Developed cost and time effective practices in Procurement, Logistics and
Accounts Payable through successful implementation and direction of a
Business Improvement Team, resulting in several six-figure saving
opportunities.
. Applied Six Sigma methodologies and served as a subject matter expert for
business improvement.
. Led the implementation of Sarbanes-Oxley compliance and Business
Continuity development.
. Led the development of a comprehensive specification for supplier
selection and analytical business software.
. Developed a complex project plan, integrating five initiatives supporting
a full logistics redesign.
Strattec Security Corporation- Milwaukee, WI
Manufacturer of automotive locking systems for GM, Chrysler, Ford and
industrial trucks.
Program/Marketing Manager, 1998 to 2001
Led the development and implementation of new products, cost-reduction
initiatives, marketing plans and sales strategies.
. Provided leadership to a cross-functional team to accomplish product
development and product enhancements. More than 60 projects were managed
simultaneously.
. Managed program and departmental budgets, including multi-million dollar
tool investments.
. Primary contact for Sales Representatives to develop customer proposals,
generate strategies for selling price negotiations, and resolve customer
concerns/field failures.
. Supervised the efforts of a Marketing Specialists and two Service Product
Managers responsible for OEM, service and aftermarket customers.
. Developed and implemented systemic methods to comply with QS9000 and
ISO/9001 requirements.
. Led market research activities to accomplish new product applications
consistent with customer needs.
Joan Malek Resume - Page
Three
Product Business Manager, 1995 to 1998
Leadership of a 45-member cross-functional product team providing service
to Strattec's largest account, General Motors Corporation worth $52M in
annual sales. Responsibilities include P&L, project management, executive
reporting, team development, resource placement, customer presentations,
product proposals and implementation of quality practices.
. Provided leadership to a cross-functional team accomplishing 40+ projects
simultaneously for new product development and product modifications.
. Successfully accomplished P&L responsibilities by initiating competitive
pricing strategies, upholding or reducing product cost and providing well-
defined sales tactics for price negotiations.
. Developed and adhered to all project and department budgets, including
multi-million dollar tool investments.
. Served as a change agent for the implementation of product teams, which
included designing and conducting team building and development training.
The product team was assigned to three areas: Milwaukee, Detroit and
Juarez, MX.
. Direct contact for Sales Representatives to fulfill customer requirements
such as development of quotations, customer proposals, and to resolve
customer concerns/field failures.
. Developed and implemented internal practices to accomplish and uphold
QS9000/ISO9001 principles.
Other Positions held at Strattec Security Corporation:
Sales Administration/Program Manager Accounts Receivable Analyst
Administrative Assistant Special Order Clerk/Pieceworker
Education
Marquette University, Milwaukee, WI
Masters of Business Administration, 2000
Alverno College, Milwaukee, WI
Bachelor of Arts in Business Management, 1987
Professional Development: Leadership, Team Influence, Conflict Resolution,
Project Management, Six Sigma, Sarbanes Oxley, Kaizen, and Diversity
training.
Joan Malek
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