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Customer Service Office

Location:
Apollo, PA, 15613
Posted:
November 03, 2010

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Resume:

K YL IE A. TEEPLE

**** ***** ***** **** – Apollo, PA 15613

Phone: 412-***-****

Email: **********@*****.***

OBJECT IVE

To obtain a supervisor position that will utilize my previous work experiences,

business degrees, hard work ethic and will enable me to obtain a rewarding work

opportunity in my life.

WORK EXPER IENCE

TITLE: Supervisor and Customer Service

DATE: 7/4/08-Present

COMPANY: United States Postal Service (USPS)

LOCATION: McKnight Post Office - Pittsburgh, PA 15237

RESPONSIBILITIES: Staff Supervisor of 70 carriers in two zip codes at the McKnight

Post Office consisting of over 50 routes plus the clerk

craft. Trained in customer service and the daily finances totaling

over $100,000 a year.

TITLE: Letter Carrier

DATE: 02/14/04 - 7/4/08

COMPANY: United States Postal Service (USPS)

LOCATION: Penn Hills Post Office- Penn Hills, PA 15235

RESPONSIBILITIES: Delivered mail on a route of 600 patrons. I also did the Business

Connect, talking to businesses to drive our revenue up.

TITLE: Letter Carrier

DATE: 09/1/03-02/13/04

COMPANY: United States Postal Service (USPS)

LOCATION: Plum Post Office- Plum, PA 15239

RESPONSIBILITIES: Delivered mail on a route of 500 patrons

TITLE: Mail Handler

DATE: 08/31/03-12/29/01

COMPANY: United States Postal Service (USPS)

LOCATION: L & DC Facility - Warrendale, PA 15095

RESPONSIBILITIES: Sorted mail before it was sent to local post offices in the greater

Pittsburgh area.

TITLE: Floral Designer and Office Assistant

DATE: 12/28/01-06/05/96

COMPANY: Pugliese Flowers and Gifts

LOCATION: Vandergrift, PA 15690

RESPONSIBILITIES: Designed floral arrangements, took flower order in store and on

the phone, assisted in daily account receivable and accounts

payable.

TITLE: Casual Mail Handler

DATE: 06/20/98-07/01/98

COMPANY: United States Postal Service

LOCATION: Youngwood BMC – Youngwood, PA 15697

RESPONSIBILITIES: Sorted mail before it was sent to local post offices.

TITLE: Waitress

DATE: 8/1/01-12/1/01

COMPANY: Pizza Hut

LOCATION: Lower Burrell, PA 15068

EDUCAT ION

• West. Co. Comm. Col-Youngwood, PA-Assoc. Degree: Business Mgt/Marketing, 01/05/97 -

12/29/00

• Newport Business International - New Kensington, PA- Degree: Accounting, 06/25/96 -

12/20/97

• Kiski Area High School, Vandergrift, PA, Business, 1996 Graduate

SPEC IAL SKILLS AND COM MUN I TY SERV ICE

• Diversity Development Committee - USPS Pittsburgh District, 2008 & 2002

• Safety Captain-(L & DC, Penn Hills, and McKnight)

• OSHA certified

• Combined Fed. Campaign Committee Chairperson (Penn Hills & McKnight Post Office)

• Lions Club Member

REFERENCES

• Marty Gira, Manager, USPS McKnight Post Office 412-***-****

• Tammy Gregg, Postmaster, USPS East Vandergrift Post Office 724-***-****

• Craig Nedley, Supervisor, USPS Penn Hills Post Office 412-***-****



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