Manager Quality Control

BRUCE W. HEATH

**** *. *** ***** ***.

Greenwood, IN 46143

Home: 317-***-**** Cell: 317-***-****

abh99f@r.postjobfree.com

SUMMARY

I am seeking a position that will utilize my supervision, education,

manufacturing experience, and achievements, with my desire to succeed.

Background includes over 15 years in a variety of production, inventory,

and manufacturing settings. Skills include supervision, production, safety,

quality control, communications, and training and recruiting new employees.

Areas of Expertise:

11 years management experience Familiar with CGMP, FDA, and ISO

Production supervisor for 8 years manufacturing procedures in a

Quality Control manager for 2 years pharmaceutical environment

Sales Manager for 3 years Familiar with in process audits and lab

samples

Experience with OSHA health and Member of a material review board

safety requirements for operations Currently supervising multiple

contractors

Experience managing multiple Experience with good documentation

departments practices

Experience recruiting qualified Familiar with barcode, presence, and

personnel open sensors

Experience meeting budget, goals, and Performed reviews and disciplined

deadlines accordingly

Experience dispositioning material Familiar with SAP, Microsoft excel,

word, and outlook

PROFESSIONAL EXPERIENCE

ROCHE DIAGNOSTICS, Indianapolis, IN 06/08-08/10

Incoming Inspection/Quality Control

. Lead inspector per FDA Guidelines

. Supervised contract inspectors

. Member of a material review board

. Documented rejects and provided summary reports

. Special projects coordinator

. Quality System and Regulatory Compliance Training

ELI LILLY CONTRACTOR, Kelly Services, Indianapolis, IN 02/08-6/08

Production Technician

. Mastered three different types of labeling machines including setting

up for a new batch.

. Performed in process audits

. Documented deviations

. Kept training updated via computerized self-study courses

. Received a letter of recommendation and was placed on a shift of my

choice due to outstanding job performance within the first month of

employment

. Received the "EXTRA MILE AWARD" from Kelly Services for exceeding

expectations

CITIZENS GAS AND COKE, Indianapolis, IN 04/92-07/07

Manufacturing Supervisor

Responsible for meeting production goals, administering discipline,

communicating with multiple departments, safety meetings, and quality

concerns in a union environment.

. Assisted superintendent in writing procedures for jobs I performed in

the past.

. Asked to participate in a focus group to establish incentives for

outstanding performance.

. Supervisor over 16 people for 8 years in 2 different departments

. Production Associate for 7 years

. Trained and coached new employees

. Never had an OSHA recordable in over 15 years of service

. Stellar absenteeism

. Familiar with PPE and OSHA regulations and gave weekly safety

presentations

. Mastered more than 20 jobs in the operations process.

. Familiar with QS9000 guidelines

GOODYEAR TIRE AND RUBBER COMPANY, Indianapolis, IN

01/89-12/91

Sales Manager

Responsible for profit/loss and sales goals as well as recruiting qualified

personnel and acquiring new business.

. Managed 25 plus people

. Responsible for all sales both retail and commercial

. Managed inventory

. Achieved quarterly bonus 9 out of 12 quarters

. Successfully passed a three month long training curriculum in Akron, OH

. Increased sales every year

. Decreased inventory losses by over 4%

MCQUAY NORRIS, Bradford, TN 01/86-12/88

Quality Control Manager

. Responsible for recognizing product deviations

. Minimized scrap due to more thorough internal audits and sampling

procedures

. Evaluated 10 quality employees and reported the results to the plant

manager

. Established guidelines and procedures including a flowchart on how to

handle various quality issues

. Established a procedure to investigate the root cause of scrapped parts.

Computer Proficiencies

. Microsoft office Access, Excel, Outlook, Powerpoint, and Word

. Additional experience includes familiarity with SAP, E-DOC, Learning

Solution, and Product Center

EDUCATION/PROFESSIONAL DEVELOPMENT

B.S. Business Administration, IUPUI, Indianapolis, IN

Basic Electricity, Ivy Tech, Indianapolis, IN

Goodyear Management Training, Akron OH

COMMUNITY ACTIVITIES

Coached baseball, basketball, football, and softball for 10 years

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