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Customer Service Manager

Location:
Tallahassee, FL, 32312
Posted:
November 03, 2010

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Resume:

Jenna Latimer

**** ******** **

Tallahassee, FL 32312

704-***-****

********@*****.***

Summary

Experienced Custom Service Representative proficient in client relations

and office administration. Background in training and management and adept

in organization. Extensive knowledge in import/export documentation

including but not limited to Bills of Lading, MSDS, and Hazmat

declarations.

Professional Skills

o Client relations

o Answering phones on a multi-line system

o Filing and Faxing documents

o Handling customer complaints

o Order entry

o Knowledge of all Microsoft Office programs

o Keeping a clean and organized working environment

o Invoicing and basic accounting

o Inventory control

o Preparing import/export shipping documents

o New hire training

o All other customer service related tasks

Jenna Latimer

1201 Gardenia Dr

Tallahassee, FL 32312

704-***-****

********@*****.***

Professional Experience

Marriott International- Bartender

April 2007- October 2010

The Graduate Food and Pub- Server April

2006- April 2007

Boardwalk Billy's-

Server September 2005-

April 2006

Lowes Motor Speedway- P/T Payroll March 2004 - May 2008

Chemical Technologies- CSR/Manager October

2003 - September 2005

Animal Medical Hospital- CSR/Manager October

2002- June 2003

Midtown Sundries-

Server February 2002-

October 2003

The Virkler Company- CSR

September 2000- February 2002

Cadillac Plastic- Inside Sales Rep

April 2000- September 2000

Carmen! Carmen! Salon-

CSR August 1999- April 2000

Education

Central Piedmont Community College

2000- 2005

Business Administration and Management classes

Midwood High School

1999

East Mecklenburg High School

1997-1999



Contact this candidate