Customer Service Quality Assurance
Resume:
Stephanie J. Kearney
Norfolk, VA 23503
Home: 757-***-****
E-Mail: abh98x@r.postjobfree.com
Professional Staff Recruiter:
A positive, ambitious person who is highly motivated. I am a straightforward and hard
working professional who is not afraid of increased responsibilities.
My enclosed resume briefly outlines my background which includes extensive experience
in working directly with people of all ages, backgrounds, and experience levels. I am currently
working for Bauer Compressors Inc. serving as there shipping clerk/ storeroom clerk. In this
position I identify, count weigh, and measure all incoming and outgoing shipments to verify
information against bill of ladings. Work with entering data entry into windows, Made to
Manage, and UPS shipping software. My skills include working in a warehouse/production
environment, quality assurance, and front-end management; not excluding use of various forklift
machinery and equipment. I thrive in an environment that is progressive with mutual respect and
support among all coworkers. I believe in a team approach to accomplishing goals where lines of
communication are open and operate up and down the authority levels. I have consistently
performed as a company liaison, troubleshooting, and problem solving in a cost efficient and
sensitive manner. I would consider an opportunity at any level within your company which is
commensurate with my abilities and offer stability and independence.
As my resume reflects, a simple framework presentation of my career to date. I would
appreciate the opportunity to interview and have the time to round out the details and discuss
some of my career accomplishments. All personal references will be supplied upon request. I am
confident that I will be an asset to any organization.
Thank you for your consideration as I respectfully request to be considered as an
applicant for a position with your company.
Sincerely,
Stephanie J. Kearney
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PREVIOUS WORK EXPERIENCE:
June 17, 2008 – Present: Shipping Clerk / Storeroom clerk, Bauer Compressors Inc.
1328 Azalea Garden Rd Norfolk Va. 23502 Phone: 757-***-****. Responsible
for the accountability of all units processed in the warehouse and prepare them
for customer delivery. Preformed data entry using windows, made 2 manage, and
ups shipping. Maintain all records of shipments in/out of the facility to customers,
trade shows, and freight forwarders. Construct wood crates as needed for
expedited shipments, proficient with use of forklifts of various sizes, pallets
jacks/ electric and reach trucks and various power tools.
May 14, 2007 - April 30, 2008: General Store Manager, Jiffy Lube, 1557 General Booth Road,
Virginia Beach, VA 23454 Phone: 757-***-****. Responsible for all store
operations, sales, and customer service. Supervise and train a staff of 15
associates along with sale monitoring, labor management, conflict resolution, and
scheduling. Responsible for performing the following; transmissions service, AlC
services, radiator services, front/rear differentials services, transfer case
services, belt installations, coolant/fluid level top offs, oil changes, tire
rotations, light repairs, fuel system replacements and cleaners. Knowledge of
lubricants and viscosities for oils, gears, brakes, and valves.
May 2, 2005 - April 4, 2007: Assistant Store Manager, Big Lots, 550 First Colonial Road,
Virginia Beach, VA 23451 Phone: 757-***-****. Responsible for all operations,
sales, and customer service. Supervise and train a staff of 25 associates along
with
sale monitoring, labor management, conflict resolution, scheduling, stocking,
merchandising, bookkeeping, accounts receivable and inventory control.
February 20, 2003 - March 15, 2005: Outdoor Power Equipment Specialist, Lowes Home
Improvement Warehouse, 1081 North Military Hwy. Norfolk, VA 23502 Phone:
757-***-****. Responsibilities were to give outstanding customer service,
maintain seasonal power equipment, and sell indoor/outdoor power equipment.
Knowledge of IRP process, inventory, High Low reports, stocking, special order
sales, merchandising and cycle counts.
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February 1, 2002 - February 20, 2003: Equipment Assembly Technician, Coastline Assembly,
5219 Highway 70 West, Morehead City, NC, 28557 Phone: 252-***-****.
Responsibilities included repairs for various power equipment, assembly of
various lawn mowers, assembly of various models of grills, and assembly of
various home and business decor, and to conduct routine maintenance on various
types of outdoor power equipment.
• Knowledge of 2 and 4 cycle engine repair and maintenance to include
dis-assembly and re-assembly of parts
September 1, 1999 - February 1, 2002: Deputy Sheriff, Newport News Sheriff’s Office, 224
26th Street, Newport News, VA 23607 Phone: 757-***-****. To maintain
security in the jail, monitor inmate programs, assist with providing medical care,
maintain unity among inmates, document incidents and misconduct, process new
detainees, data entry, use of two way radios, assist with visitation: of lawyers,
ministry and family members, provide inmate/detainee information to other
jurisdictions, transportation of inmates to other facilities or medical
appointments, provide court security, process civil warrants and executions.
September 1, 1998 - September 1, 1999: Maintenance Technician, Signature Place
Apartments, 101 Signature Way, Hampton, VA 23666, Phone: 757-***-****.
Responsibilities were to prepare and maintain rented and vacant apartments to
include; painting, plumbing, electrical, heat/air conditioning, installing/removing
appliances, flooring, cabinet repairs, pool maintenance, and overall ground
maintains.
• Repair and maintenance of air conditioning units; installation and removal of
reversing valves, compressors, Freon, knowledge of A l C gauges, Vacuum
and recharge processes
• HVAC universal certification.
April 1, 1997 - September 1, 1998: Maintenance Technician, Apartments of Merrimac, 3801
Kecoughtan Road Apt # 2, Hampton, VA 23669, Phone: 757-***-****. Prepare
and
maintain rented and vacant apartments to include; painting, plumbing, electrical,
heat/ air conditioning, installing/removing appliances, flooring, cabinet repairs,
pool
maintenance, and overall ground maintains.
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January 17, 1997 - April 1, 1997: Unemployed
May 23, 1993 - January 17, 1997: Machinery Repairman, United States Navy, Norfolk Naval
Station, Norfolk, VA 23511, Phone: 757-***-****. Performed as an inside
machinist, engraving, electroplating, QA tolerances, blue print reading,
manufacturing of parts and repair, operation and knowledge of lathes, milling,
drilling, saws, tools used; micrometers, dial vainer, scales, electrolysis, worked in
mechanical repair division with responsibilities for operating and maintaining
machine shop equipment. Utilized blue prints and sketches, to manufacture/
repair parts for naval vessels.
• Parts worked/manufactured were; ball valves, gate valves and seals, rings of
various sizes, pump shafts, gears.
• Engraved materials; plastics, stainless, brass, carbon, command signage,
using computer programmed equipment.
• Machinery Repairman "A" School, Sifco Electroplating certified Mass.
Stephanie Kearney
1436 Kearney Rd
Norfolk VA 23503
abh98x@r.postjobfree.com
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PERSONAL REFERENCES
Kathy 'Rose
1435 Kearney Rd Norfolk Va. 23503
Maria Roberts
1041 Weeping Willow Dr. Chesapeake Va. 23322
James Rush
1215 Saddlehred Dr. Va. Beach Va.
Marilyn Matheny
Hampton Va. 23669
Lee Skaggs
1429 Kearney Rd Norfolk Va. 23503
Brian'Miller
1238 Secretariat Run Va. Beach Va. 23454
Mike & Pam Case
8482 Woodcock St. Norfolk Va. 23503
Stephanie Kearney
1436 Kearney Rd
Norfolk VA 23503
abh98x@r.postjobfree.com
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