Customer Service Manager
Resume:
Dylan Soileau
Ville Platte, LA
abh95g@r.postjobfree.com
Objective
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To obtain a full time entry-level position.
Education
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B.S. Degree in Finance, May 2004
University of Louisiana at Lafayette, Lafayette, LA
Career History & Accomplishments
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Tele-Banker 2007-2008
MidSouth Bank, Lafayette, LA
o Responsible for assisting customers with all personal and
business financial information needs.
o Sold financial products such as: Checking Accounts, Savings
Accounts, CD's, Safety Deposits, Consumer Loans, and Business
Loans.
o Provided unconditional customer service to both existing and non-
existing bank customers.
o Performed electronic transfers of funds between accounts for
customers.
Newspaper Assistant 2004-
2007
Bonnes Nouvelles, Ville Platte, LA
o Proofed and revised the layout of the newspaper.
o Responsible for labeling, sorting, and packaging newspapers for
distribution by the post office.
o Delivered the newspapers to businesses which run ads in the
paper.
Shop Hand 2001-2004
IPS, Lafayette, LA
o Responsible for taking inventory of shop supplies and ordering
necessary materials.
o Helped engineers to maintain the computer system located inside
wireline units.
o Inspected tools to ensure that they were in proper working
condition.
o Washed and inspected wireline units when they were returned from
offshore jobs.
o Performed grounds maintenance such as: Grass Cutting and Weed
Trimming.
Office Tech 1999-2001
PALCO Premium Finance, Ville Platte, LA
o Assisted accounting department by maintaining computer system
with code patches provided by the developers.
o Responsible for ordering technical inventory, third party IT
services, and office equipment.
o Assisted management and payroll by running nightly reports.
o Performed basic trouble shooting on PC's and if needed requested
the additional services of third party IT sources.
Assistant Manager 1996-
1999
Video One Rentals, Ville Platte, LA
o Assisted customers in the finalization of sales transactions.
o Provided unconditional customer service to satisfied and
unsatisfied customers.
o Responsible for preparing daily income statements and making
deposits to the stores bank account.
o Trained and supervised employees.
o Managed daily operations in order to maximize profitability.
Skills
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o Excellent communication, leadership, interpersonal, customer
service, selling, and management skills.
o Proficient in MS Word, Excel, and Internet.
o Exceptional knowledge of investments, derivatives, financial
management, and international finance.
o Skilled at learning new concepts quickly, working well under
pressure, multitasking, and communicating ideas clearly and
effectively.
o Enthusiastic learner.
Contact this candidate