Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Cleveland, OH, 44135
Posted:
November 04, 2010

Contact this candidate

Resume:

Pete Kemper

**** **** ***** ******, *********, Ohio 44135

216-***-**** Home

216-***-**** Cell

abh94n@r.postjobfree.com

SALES/CUSTOMER SERVICE

Sales . Special Events . Promotions . Operations

Experienced sales professional with a proven ability to meet people,

promote products and events for athletics, medical equipment, commodities

and promotional/advertising products. A relationship builder who listens,

researches and analyzes information to develop successful strategies for

sales and promotions.

Career Highlights

Inflatable Images 2006 - Present

Brunswick, OH

Inflatable Images is the largest manufacturer of cold air inflatables in

the United States for marketing and advertising purposes.

Brands Marketing Specialist

Managed key national accounts within the real estate, quick

service restaurant, and beverage industries. Built and

maintained relationships with key personnel with clients at the

national, regional, and local level as well as prospecting for

new clients through cold calling.

. Managed key national accounts such as RE/MAX, Dairy Queen,

Burger King, Wendy's, and Coca-Cola.

. Consistently exceeded monthly sales goals.

. Developed new product concepts for current and prospective

clients through in-house design department.

. Maintained client records with ACT software on a daily basis.

. Researched leads through industry periodicals and the

Internet.

Jade Sterling Steel Co., Inc 2005 - 2006

Twinsburg, OH

Jade-Sterling Steel Co., Inc. is a steel service center specializing in

the distribution of carbon and alloy bar, rod by coil and wire.

Sales

Developed and researched leads through various marketing

strategies via the Internet, industry journals or publications,

and product lines and built client base averaging 80 cold calls

a day.

. Opened four new accounts in first three months.

. Handled customer service issues that arose after the sale of

the product by keeping an open line of communication between

the customer, our shipping department, and the processor.

. Managed account budgets to ensure profitability while also

meeting customer cost expectations by discussing with

customers the type and quality of steel need for their

particular job, their budget, and time frame.

. Researched shipping and processing costs with multiple

vendors providing the customer with the best price.

Edgepark Surgical 2004 - 2005

Twinsburg, OH

Edgepark Surgical is the industry leader in selling diabetic, ostomy, and

wound care supplies as well as chiropractic, physical therapy, and

podiatric equipment and supplies.

Equipment Specialist

Sold medical equipment to chiropractors and physical therapists

around the country.

. Consistently sold new accounts through an average of 50 cold

calls a day.

. Exceeded monthly budget of $30,000 by at least 15% every

month.

. Handled all aspects of the sales process from the initial

contact with customer, to the sale of the product, to

customer service issues that arose after the sale.

. Successfully opened up four chiropractic offices around the

country by discussing the doctor's equipment needs, time

frame, and budget.

. Maintained relationships through a high level of customer

service.

Cleveland Force Professional Indoor Soccer Team 2002 -2004

Cleveland, OH

The Cleveland Force is a professional indoor soccer team that played in

the Major Indoor Soccer League (MISL).

Ticket Account Manager

Sold individual, group, and season ticket packages to the

community, through cold calls, corporate meetings, and promotional

events.

. Effectively maintained and managed season ticket accounts

through superior customer service skills and had a 93%

renewal rate.

. Designed a birthday party package resulting in a more

organized and cost effective party for families. Received

excellent reviews of the party package and execution of the

party from parents.

. Ensured existing clients were satisfied with past

experiences.

. Launched incentive programs for group outings and ticket plan

renewals.

. Prospected new clients daily for season tickets, groups, and

birthday parties.

. Organized Scout Fun Fest for Boy Scouts and Cub Scouts. Was

the lead contact for all meetings throughout Northeast Ohio.

Kannapolis Intimidators Minor League Baseball Team 2002 (January - May)

Kannapolis, NC

The Kannapolis Intimidators are a professional minor league baseball team

in the South Atlantic League (SAL).

Group Sales/Promotions Intern

Scheduled group outings, picnics, birthday parties and facilitated

promotions between innings.

. Created monthly newsletters for the Kids Club.

. Organized mascot's birthday party and Dub Club activities.

. Ordered food for all birthday parties and group outings.

. Set up promotional booths around the area to sell tickets for

group outings and association nights.

The CourseView Restaurant 1997 - 2001 (Summers)

Mason, OH

The CourseView Restaurant serves traditional American style food for lunch

and dinner. It has a full banquet facility along with a semi-private

championship golf course.

Expeditor/Prep Cook

Prepared the expo line & prepared food for lunch, dinner, and banquet

services.

. Prepared food for the line and daily banquets.

. Assisted Chef in ordering and receiving food.

. Participated in monthly inventory.

. Prepared weekly Friday night pig roast and buffet line.

. Developed & maintained relationships with members.

Professional Development

Sandler Selling System Weekly Training Class, 2005-2006

Dale Carnegie Weekly Sales Training Class, 2004-2005

Game Face Sales & Marketing Seminar, 2003

Education

Bachelor of Science in Education, 2002, Sport Management with an emphasis

in Enterprise Management, Bowling Green State University, Bowling Green,

Ohio



Contact this candidate