Customer Service Administrative Assistant

**** **** ****** ***** 484-***-****

Temple, PA **560 ***********@***.***

Kami Rennie

Objective Work for a corporation with high ethical standards

that will expand upon my experience and will promote

stability and opportunities for growth.

Experience August 2009-January 2010 Dave and Busters

Plymouth Meeting, PA

Financial Records and Deposits

Responsible for collection and reconciliation of

store banks.

Maintain the daily financial statement for the

company.

Jan 2008-July 2009 American Independent Insurance

Plymouth Meeting, PA

PA and NJ Medical Claims Representative

Maintain, investigate, validate and resolve claims.

Verify and evaluate facts to assess coverage,

medical necessity and investigate medical

eligibility.

Set appropriate reserves for claim expenses.

Organize daily workflow through diary management

system.

Provide superior customer service for all claims.

March 2007-Jan 2008 Pompei Insurance Agency King of

Prussia, PA

Customer Service Representative

Supported the agent in the forming and processing of

new insurance policies.

Cultivate and maintain strong and consistent

relationships with clients.

Create and implement new Ideas to enhance

productivity and Customer Service.

Aug 2006-March 2007 Irvine Ranch Water District

Irvine, CA

Administrative Assistant

Handled the organization of large mailings and

department supplies.

Prepared budget sheets, managed travel schedules for

executives, organized all Water Awareness Tours and

calendars for executives.

Dec 2004-May 2006 Bee Bergvall and Company

Warrington, PA

Intern

Handled office duties with scanning filing and data

entry, auditing

Worked with Excel inputting bank reconciliations and

tax forms

Education 2002-2006 Philadelphia Biblical University

Langhorne, PA

B.A., Business Administration

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