Customer Service High School
Resume:
Activities and Interests
o Competitive shooting - Speed Steel, target shooting
o Semi-Professional photography: portraits, groups
and scenic
o Designs and builds mechanical and electronic
devices
o Drummer
o Reading and learning about health and nutrition
o Gardening
o Motorcycle riding and travel
1031 Edson St.
Lynden, WA 98264
abh8yw@r.postjobfree.com
Brent Nonhoff
o Strong background in management, training and customer
service
o Quick to learn the strengths of people and place them where
they will be most effective
o Able to anticipate the needs of others and work to meet
those needs
o Respectful and encouraging to co-workers, creating a
positive work environment
Supervision and Management
o Developed and managed new satellite store in Mt. Vernon,
WA.
o Managed busy locksmith division of local security
company.
o Planned and maintained schedule board for field service
locksmiths.
o Self contracted locksmith for local Post Office.
Teaching and Training
o Trained several apprentice locksmiths in all aspects of
lock security.
o Instructed customers in camera operations and how to
improve photograph composition.
o Training of many children and adults in gun safety with
4- position, Olympic style, small bore rifle shooting.
Also trained many adults in pistol shooting safety.
o Taught the proper techniques of Drumming and Drum set
play to several Jr. High students.
Customer Service and Problem Solving
o Solved customer security problems over-the-counter and on
the phone for home, business and automotive locks.
o Enjoyed inventing and designing devices for our
children's science classes.
o Designed and manufactured parts to repair antique or
obsolete locks.
o On call for Emergency lock service 24/7 for fifteen
years.
o Sales of lock systems, keying and designing master key
systems.
Personal Summary
Professional Experience
you taught me literally "everything" I know about lock smithing and I
am so grateful to you that I couldn't express it fully enough
Sean Thampi, Locksmith Apprentice, Security Solutions NW
"I knew that when I asked Brent to complete the work, it would be done
correctly and in time for me to meet my deadline...
His calm affect may sometimes mask the fact that he is a strong,
honorable man with a great inner core of integrity and decency."
Tony Ranallo, Maintenance Mechanic Lead at WCC (retired)
Brent Nonhoff page 2
"Brent was a contract employee for me for several years. His contract was
on an as needed basis. There were times when I needed his services within a
very few hours. He never let me down. His work was impeccable and I
always knew I could count on him One evening we had a rain storm and I
was unable to go to my patio to put furniture under cover. I called Brent
and he was there within minutes having dropped his family plans to help me.
As you can tell, he is a caring man who does his work well and is willing
to help others."
D.E. (Doug) Knudsen, Postmaster, (retired)
Lynden, WA 98264
Employment History
Master Locksmith Security Solutions NW, Bellingham, WA
1986-2009
Maintenance/Locksmith Ferndale School District, Ferndale, WA
2005-2006
Independent Locksmith Lynden Post Office, Lynden, WA 2000-
Present
Education and Professional Development
o Bachelor of Arts Degree, Biblical Studies
Multunomah University, Portland, OR
o High School Graduation
Lynden High School, Lynden, WA
o Prepare/Enrich Marriage Mentoring Facilitator Training
o Foley-Belsaw Institute of Locksmithing, Certificate of
Completion for Basic Locksmithing
o Certified Registered Locksmith (CRL) classification from
Associated Locksmiths of America (ALOA)
o "Low-Voltage" Electrical Training for installation of alarm
systems (2,000 hrs accrued)
Company Name
Street Address
City, State 00000
1031 Edson St.
Lynden, WA 98264-1346
USA
ISFJ - Introverted, Sensing, Feeling, Judging
The ISFJ personality is characterized above all by a desire to serve
others. ISFJs are extremely interested and in-tune with how other people
are feeling and enjoy creating structure and order. They are warm,
kindhearted individuals who exude a quiet warmth, caring and dependability
to all that they do. They have exceptional people-observing skills to
determine what people want or need and use detailed organizational skills
to create a plan or environment for achieving what others want. ISFJs are
hard-working and conscientious and are prone to be quiet and serious. They
are happy handling details and routine, especially if there is a human
element in the work they do.
Individualization:
People who are talented in the Individualization theme are intrigued with
the unique qualities of each person. They have a gift for figuring out how
people who are different can work together productively. They naturally
search for plans, ideas, and techniques that have proved to be successful.
They are eager to share practical insights with people who are at odds with
one another helping them move from a position of confrontation to one of
general agreement. They continually look for ways to create calm and peace
within groups of people and between individuals. By nature, they are
hardwired to do exactly what they said they would do. Their word is their
bond. These individuals are likely to earn the respect of many people. They
even win over those who have a hard time trusting anyone. Why? They rarely
disappoint them. People with this theme enjoy being busy, especially when
they can assist someone in need. They tend to do more than is expected of
them.
Analytical:
People who are especially talented in the Analytical theme search for
reasons and causes.
They have the ability to think about all the factors that might affect a
situation. They may use reason to discover how individuals are distinct
and different. Perhaps their observations or assessments permit them to
predict someone's behavior in particular situations. These analytical
people enjoy instructing others. They enjoy investing time in trainees or
students who appreciate their carefully reasoned approach to a topic.
Instinctively, they may figure out what sequence of events, decisions,
problems, or factors created the current situation. They will repeatedly
find reasonable explanations for how and why things turned out the way they
did. They are considered a businesslike individual by most of their
teammates.
Strengths Profile 2.0
Brent Nonhoff
Page 1
Responsibility:
People who are especially talented in the Responsibility theme are
committed to stable values such as honesty and loyalty. They are consistent
in their core values and predictable in their actions. They go to great
lengths to do things right and to behave in an ethical manner.
Instinctively, they refuse to shirk obligations. These people are eager to
fulfill their commitments. Their dependability is a hallmark of their
personality. They expect to be held accountable for the results they
produce as well as their words and deeds. By nature, they are described by
teammates as someone who keeps promises. They honor their commitments.
Harmony
People who are especially talented in the Harmony theme look for consensus.
They don't enjoy conflict; rather, they seek areas of agreement. They
generally perform given tasks so no one in the group has to do chores they
overlooked, ignored, or forgot. They sometimes seek out and listen to the
opinions of others before expressing their own views. They are good-natured
and even-tempered when dealing with individuals. Their friendly disposition
allows people to feel comfortable in their presence. They accept the
differences and commonalities found between themselves and others. By
nature, they use reason, not emotion, to examine past events or interesting
people. They have an easy time establishing rapport with people.
Consistency:
People who are especially talented in the Consistency theme are keenly
aware of the need to treat people the same. They strive to treat everyone
in the world with consistency by setting up clear rules and adhering to
them. They like creating familiar patterns of behavior. This is especially
true when dealing with recurring tasks. The more they use these processes,
the more efficient they become. Seeking precision and exactness, they are
inclined to review results numerous times to be sure everything is in its
correct place. This is how they eliminate confusion so others know they are
being dealt with in a just and equitable manner. They customarily aim for
excellence. Making sure every essential element is in its proper place at
the proper time for the proper reasons is their forte. Typically they
devise a series of steps that, when followed, will allow anyone to produce
exemplary results again and again. Individuals who use these meticulous
methods for handling repetitious tasks are likely to appreciate this
persons' efforts. They are meticulous when designing methods for managing
commonplace assignments. As a result, they can handle recurring tasks quite
efficiently. Well-defined tactics enable them to wisely use their time,
energy, effort, and talents.
Page 2
Brent Nonhoff
Brent Nonhoff page 3
Mark Warren, the Calling Coach
Mark Warren Associates
4600 Meridian, Ste. 204
Bellingham, WA 98226
D.E.( Doug ) Knudsen, Postmaster (?Retired)
401 5th Street?
Lynden WA 98264
Brian Mouche', Postmaster
Lynden Post Office
600 Front St.
Lynden, WA 98264
abh8yw@r.postjobfree.com
Jamie Vos, co-owner
Security Solutions NW
1619 N. State St.
Bellingham, WA 98225
Anthony (Tony) Ranallo (retired)
Whatcom Community College
Maintenance Mechanic Lead
3132 Peabody St.
Bellingham, WA 98225
Contact this candidate