Melissa Cochran

*** ******* *****

Warner Robins, GA 31088

478-***-****

abh8ry@r.postjobfree.com

Objective: To obtain employment in a fast paced office with opportunity to

utilize my strengths and skills obtained through 27 years of experience.

Functional Summary: Office Management, Customer Service, Accounts

Receivable, Accounts Payable, Data Entry, Document processing, Switchboard,

Report production, Scheduling, purchasing, payroll, training personnel,

dictaphone transcription

Employment:

Jul 2009 - Sep 2010

Hunt-Miller Insurance Agency, Inc., Warner Robins, GA

Customer Service Representative

Duties: Quoting insurance, Licensed Agent, policy changes, processing

underwriting document requirements, maintaining accurate records, assisting

policy holders with questions and payments, and other related duties as

applicable

Mar 2003 - Jul 2009

Macon Mortgage, Inc Macon, GA

Loan Processor / Office Manager / Loan Officer

Duties: Processing mortgages, closing mortgages, in-house mortgage

receivables manager, quality and compliance officer, customer service,

office management, and many other related duties as needed to assure a

compliant, smooth running operation

May 2002 - Feb 2003

Black Electrical Supply Greenville, SC

Accounting

Duties: Switchboard operator, accounts receivable, shipping & receiving,

balance sheets (ACH), purchasing, assisting comptroller, credit manager,

and accounts payable as needed

Temporary Mar 2002 - May 2002

Morgan Corporation Duncan, SC

Accounts Payable Clerk

Duties: Data Entry, posting to general ledger to print financials for GM,

cutting checks, setting up new vendors, matching fuel tickets ACH

statements and to vehicles, customer service

Feb 2001 - Feb 2002

Patholology Institute of Middle GA Warner Robins, GA

Account Specialist

Duties: Entering coded medical charges to produce insurance claims and

patient statements, posting insurance and patient payments received,

analyzing contractual adjustments, customer service

Sep 2000 - Feb 2001

Signs Now Warner Robins, GA

Office Manager

Duties: Counter Sales, Customer Service, purchasing supplies, payroll,

accounts receivable and payable, quality control, prioritizing and

scheduling jobs, set up computer system for entering orders online instead

of manually

Apr 1999 - Apr 2000

Acquisition Management, Inc Macon, GA

Collector

Duties: Collecting charged off accounts over the telephone and using skip

trace and collection software

Sep 1988 - Apr 1999

Wellington Synthetic Fibers, Inc. Leesville, SC

Manufacturers Sales Representative

Duties: Business to Business Sales, Marketing, Director of Inside

Telemarketing Division, Customer Service, Training, Coordinating customer

needs with manufacturing schedule and credit department.

May 1987 - Sep 1988

Ridge Spring Dental Practice Ridge Spring, SC

Office Manager

Duties: Managed front desk of busy dental practice, scheduled

appointments, switchboard, insurance and patient billing, kept lab in

working order by developing and filing x-rays and sterilizing equipment

trays, assisted Dr. as needed

Jun 1984 - May 1987

Credithrift of America, Inc Aiken, SC

Senior Customer Service Representative

Duties: Loan processing, collections, insurance sales, retail sales and

maintenance of contracts, validating applications, data entry, accounts

receivable, production of all legal documents associated with lending

May 1983 - Jun 1984

Security Finance Corporation Saluda, SC

Cashier / Bookkeeper

Duties: Loan processing and closing, collections, validating applications,

month end ledgers and reports

Education

1979-1983

Batesburg Leesville High Batesburg, SC

Clerical / Accounting

. Most outstanding vocational student award 1983, Consecutive

Principals Honor Roll, Top 1/3 of graduating class

Insurance Agents' Property Casualty License

FHA Loan Origination and Processing Certification

Excel Office 97/2000 Level II Certification

Administrative Assistant Certificate

References: Supplied upon request

Skills: Typing 78 WPM, 10 key calculator expert, Switchboard, MS windows,

MS Word, MS Office, MS Outlook, MS Excel, Peachtree Accounting SW, Lotus

123, AmiPro Word, Power Point, Alpha, Alpha-Numeric, Numeric Data Entry

expert, fax, copier, printer, intercom, paging, postage meter, scanner,

Applied Management software.

Summary: I offer you 27 years in experience. If you want a responsible,

detail oriented, analytical, determined individual that excels in customer

service who will be a tremendous asset to the efficient and smooth

operation of your business and success by providing exceptional support

services that can be relied upon - then I would be an excellent candidate

for employment.

Contact this candidate