Sales Customer Service

LINDSAY N. KING Cell: 404-***-****/ abh8r9@r.postjobfree.com 1838 Kel Lane

Middleburg, FL. 32068

Objective: Seeking a position where my experience can be effectively

utilized. I am very detail-oriented and possess a strong work ethic. My

natural creativity and tenacity will be an asset in the continuing success

of your company.

Education: BFA, Fashion Design & Marketing /American Intercontinental

University 00-04' Marketing: Brand Management Experience/ Fashion Institute

of Technology 10' continuing education(The program focuses on cultivating

customer's emotional bonding for products to foster increased sales,

product recognition, & market dominance. )

Affilations: E-Marketing Association, NYC Business Networking Group

Skills: Microsoft Office, Creative, Multi-task, Great organizational

skills, Interpersonal skills,, Problem solving skills, Proactive, Ability

to adapt quickly to changing situations, Quick -learner

Experience:

Babette Inc., New York, NY (May 2008-Sept. 2009)

Luxury Fashion Coordinator/Sales: Women's Apparel

. Managed cashier activities for purchasing, returns and exchanges;

enforced store policies

. Interfaced with vendors in regard to pricing, product availability,

damaged goods, buybacks

and special orders; negotiated deliveries and delivery issues

. Experience developing and submitting purchase orders

. Ensured that each customer received outstanding service by providing a

friendly

environment, which includes greeting and acknowledging every

customer, maintaining solid

product knowledge, and all other aspects of customer service

. Maintain an awareness of all promotions and advertisements

. Assisted in floor moves, merchandising and display maintenance

. Processed and replenished merchandise and monitored floor stock

. Assisted customers in locating merchandise

. Participated in year-end inventory and cycle counts

Tracy-Nicole Boutique, Atlanta, GA (May 2006-May 2008)

Store Manager / Visual Merchandise Coordinator: Contemporary Women's

Apparel & Accessories

. Managed total store level operations, including hiring, training,

evaluation and schedules.

. Established sales goals, managed budgets and devised sales forecasts

. Planned and organized fashion events to market the business and expand

the clientele

. Performed sales analysis and market research on advertising trends and

sales-generated

activity, to gather comparative and historical data necessary in the

development of new

strategies critical in generating new business

. Knowledge of colors, patterns, and textures

. Responsible for merchandise displays in the store to increase sales

. Responsible for regularly updating social networks such as Facebook and

Myspace

. Created press releases and implemented email marketing campaigns

. Negotiated with vendors in reference to shipping and delivery issues

. Posses experience in mannequin styling

. Knowledge of latest fashion trends and forecasting trends

. Coordinated with various businesses in regards to marketing initiatives

. Handled budget planning and tracking, accounting and payroll

. Ability to create and execute visual merchandising standards based

upon seasonal trends, store location, & customer base

. Responsible for every phase day-to-day store operations

. Personnel management, presentation and store operations

. Maintained the Tracy-Nicole website

. Assisted in vendor selection and in developing and maintaining strong

vendor partnerships.

. Assists in monitoring industry trends and in evaluating competition.

. Attended major markets, and assisted in product selection

. Assisted in conducting line reviews

. Analyzed the best/worst sellers & planned our merchandise selection

accordingly

. Assisted in managing the purchase orders.

. Responsible for executing returns to vendors when necessary.

. Assisted in the forecasting of sales and inventories through the OTB

review process.

. Executed the markdown projection process

. Monitors vendor to store receipt flow.

. Assisted in providing information for the monitoring of inventory

productivity, and the analysis of vendor profitability

. Assisted in establishing pricing strategy. Provides data and analysis

for price changes, and assists in establishing prices changes.

Banana Republic (November 2007- May 2008)

Visual Merchandise associate-seasonal

. Conducted research based on lifestyle concepts and trends, as well as

store and/or regional attributes

. Sourced materials and display elements, such as lighting, props and

accessories;

. Maximized the space and layout of the store

. Installed and dismantled displays, using available space to the best

advantage;

. Dressed mannequins and made use of creative lighting for window

displays;

. Prepared for promotional events and dismantled displays at the end of

promotional periods;

. Gave feedback to management in reference to merchandising ideas

. Merchandise the store according to the company's latest design

directives, & making changes where needed to best fit our region,

store, & customer's shopping habit.

. Implemented the designs and plans created by the visual merchandising

manager and the creative director, which may involve work such as

lifting, carrying and climbing ladders

Davaco, Southeast Territory (June 2005-May 2006)

Merchandise Coordinator-seasonal

. Managed several accounts in the Southeast territory including,

Nautica, Tommy Hilfiger and

Kenneth Cole; responsible for informing store staff on merchandise,

sales, in-store events, etc

. Responsible for visual merchandising on all accounts

. Efficiently and effectively negotiated floor space with store

management

. Kept up to date, detailed log of store inventory and sell through in

Excel

. Responsible for displaying merchandise in an attractive manner to

influence productivity

Via Spiga Boutique, Atlanta, GA (Sept 2004-Feb 2006)

Store Manager/ Visual Merchandise Coordinator - Footwear & Accessories

. Worked directly with vendors to confirm and verify shipments.

. Managed all aspects of merchandising, window displays, and stocking

. Knowledge of colors, patterns, and textures

. Knowledge of latest fashion trends and forecasting trends

. Experienced in developing and submitting purchase orders

. Negotiated with vendors in reference to shipping and delivery issues

. Ensured excellence in customer service and resolved all problems at

the store level.

. Ability to create and execute visual merchandising standards based

upon seasonal trends, store location, & customer base

. Managed total store level operations, including staff hiring,

training, evaluation and schedules

. Responsible for every phase of day-to-day store operations

. Interviewed, hired, trained, mentored, coached and evaluated

performance of associates

. Handled budget planning and tracking, accounting and payroll.

. Performed weekly sales analysis activities based on sales reports for

regional and local sales

. Responsible for maintaining and creating visual displays within the

store

. Planned and organized fashion events to market the business and expand

the clientele

. Forecasted product needs and availability, reviewed historical data

and followed through

. with purchase orders

. Forecasted sales and inventories through the OTB review process

. Communicated extensively with other store managers throughout the east

coast locations to

. research inventory and product availability, pricing, and store

promotions; recorded

. information on product database.

. Responsible for selecting product selection

. Analyzed the best/worst sellers & planned our merchandise selection

accordingly

. Demonstrated exceptional time management, problem solving and customer

relations skills

Internships:

Project Runway Season 7 - PR Intern

. Assisted with call backs for seating assignments and coordinated

seating arrangements

. Assisted guests with check-in and seating the day of the show

. Helped in smooth running of show, was proactive, a multi-tasker;

worked well under pressure

Zac Posen, New York, NY (Jan. 2009- Mar. 2009)

Fashion PR/Marketing Intern

. Screened multi-line telephone calls, enquiries and requests,

addressing them when

appropriate, greeting and looking after visitors and organizing files

. Effectively communicated with Marketing Department on fashion show

pictures for editorial

. Assisted PR department with special events/celebrity list and

clothing for celebrities

B Magazine (Bloomingdale's), New York, NY (Aug.2004 - Oct. 2004) Fashion

Marketing Intern

. Created and maintained an inventory of apparel and accessories used

during photo shoots

. Carried out background research and presented research, organized and

attended

meetings, and ensured that the Editor is well-prepared for meetings

. Gathered pertinent information on various items used for editorial

and marketing purposes

. Coordinated shipping and receiving of apparel and accessories with

Bloomingdale's buyers

. Responsible for coordinating and managing the sample room

Contact this candidate