Sales Customer Service

**** *** ******* ****. ***. **** . HERMITAGE, TN *7076

615-***-**** (CELL) . abh8ql@r.postjobfree.com

L E E A N N M I O N E

HIGHLIGHTS

. Proven track record of achieving and exceeding sales goals

. Proven track record of meeting deadlines

. Excellent oral and written communication skills

. Excellent customer service skills

. Expertise in recommending policies/procedures which maximize

productivity and profitability.

EXPERIENCE

________________________________________________________________________

DABORA, INC. . Shelbyville, TN 3/98 - 9/02 and 7/03 to Present

SALES & EDITORIAL REPRESENTATIVE

. Travel throughout the United States, approximately 20-25 trips per year,

to sell print advertising, write edit content and take candid photographs

for weekly equine newspaper. Sales goals assigned for each event.

. Make travel arrangements as required in the most cost efficient way

possible.

. Follow through entire process from sales to print each week. Sell ads in

person and by phone, type ad copy, order professional photographs, proof

ads, write editorial, select candid photographs, write cutlines, maintain

ad/edit list, "dummy" the issue when required. Follow up with customers

during proofing process.

BAILEY'S JEWELERS . Greenville, NC 10/02 - 7/03

SALES ASSOCIATE

. Sold jewelry and giftware, including loose diamonds and gems, in a wide

variety of price points to varied clientele. Daily, weekly, monthly sales

goals were assigned.

. Continually expanded on product knowledge and sales skills.

. Increased repeat business and expanded client base through excellent

customer service and follow up after the sale.

ZALES JEWELERS . Ft. Collins, CO 11/95 - 3/98

SALES ASSOCIATE

. Sold jewelry, including loose diamonds and gems, in a wide variety of

price points to varied clientele. Daily, weekly, monthly sales goals were

assigned assigned.

. Full time college student at Colorado State University while working full

time for Zales

. Continually ranked number one or two with store manager each month

. Continually increased product knowledge and sales skills through weekly

store meetings and formal sales training from Zales Jewelers.

SPECIAL ACCOMPLISHMENTS

. Invited in 2007 and 2008 by the publisher of the South African Show Horse

Magazine, at their expense, to write editorial coverage of the South

African National Championship Horse Show.

. Certified Diamontologist - Diamond Council Of America - 1986

. Successfully completed Management Training Program - Gordon's Jewelers -

1988

EDUCATION

Colorado State University . Ft. Collins, CO 8/93 - 5/97

. Bachelor of Science, May 1997

. Employed full time in retail sales while a full time student

Sinclair Community College . Dayton, OH 8/92 - 5/93

. 4.0 GPA on a 4.0 scale.

. Part time math and English tutor while a full time student.

. Part time sales associate in college bookstore while a full time student

REFERENCES AVAILABLE UPON REQUEST

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