Objective
To obtain a full time Customer Service position where excellent
analytical skills will add to the success of the organization.
Qualifications
Years of experience working in a fast pace customer oriented
environment.
Computer literate MS Word, Excel, PowerPoint, Access, Internet
Familiar with programming languages SAS and C++
Excellent communication skills with customers, coworkers and
supervisors.
High analytic skills with ability to analyze data and suggest
solutions.
Professional Skills
Familiar with SAS Quick Books Computer
Literate
Customer Service Dispatch Clerical
Report Generating Marketing Sales
Call Center Scheduling General Office
Experience
Dispatcher
Arnold Logistics Golden Colorado 303-277-
2880
Dispatching trucks and trains inside Coors Brewing Company
Running reports assessing trailer and driver times
Handing out bills to OTR drivers and make sure product is
delivered
Maintain safety records and update supervisors of all activity
Dispatcher Denver Colorado 303-***-****
Aerotek Staffing
Dispatching trains inside the Coors Brewery Company
Allowing access to Burlington Northern into the yard
Keeping detail records of all deliveries and shipments
Maintaining accurate records of the location of all cars in the yard
Wilhelm Tree and Lawn Care Denver Colorado
Work in a Call Center Environmental
#1 Tele-Sales person for 2 years
Sell Renewal programs to current customers who did not renew
Sell needed insects sprays to current customers or past customers
Apex Die and Box Denver Colorado
Works a customer representative to current clients
Calculate project quotes to clients for point of purchase advertising
Ensure the projects are done in a timely matter and to customers
specifications
Follow up with client in billing issues
Central Operator
Brookfield Properties Denver Colorado 303-
595-7000 -
Manage and maintain Fire/Life/Safety and Security computers for
four high rise buildings
Dispatching and contacting proper personal in emergency and non
-emergency situations
Works a liaison for management with tenants and contractors
Maintain all written records and keep detail access card
information
Education
Metropolitan State College
BS in Math: Minor in Business Management
New Horizons
Beginner, Intermediate and Advance MS Word
Beginner, Intermediate and Advance MS Excel